Jr. Jira Administrator

Mexico, Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Software, FintechIndustries

Requirements

Candidates should have 0-1 years of relevant experience or strong internship experience, with knowledge of Atlassian products like Jira and Confluence. An interest in learning Atlassian automation and aptitude for basic scripting are required, along with strong verbal and written communication skills and the ability to collaborate effectively. The ideal candidate is self-motivated, has high attention to detail, and is eager to learn in a fast-paced environment.

Responsibilities

The Jr. Jira Administrator will assist in maintaining and configuring Atlassian products for the Product & Technology organization. They will support the structure of the organization's Confluence instance, assist with space migration, and collaborate on page consolidation and cleanup. Additionally, they will help ensure a clear, consistent flow of information and metrics across the organization and provide upward transparency on critical situations.

Skills

Jira Administration

Confluence

Atlassian Products

Process Improvement

Communication

Metrics

Product Lifecycle

Data Science

Financial Services

Customer Experience

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters

2013Year Founded

$199.9MTotal Funding

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Family Planning Benefits

Mental Health Support

Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.

Consumer privacy regulations like GDPR could impact TrueML's operations significantly.

Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.

TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.

True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.

Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.

Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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