Sr. Business Manager - SBB Fraud Defense at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Strategic and analytic orientation with a proven track record of decision making and problem solving based on analytics
  • Strong quantitative orientation, complemented by conceptual thinking skills
  • Strong business judgment, leadership, and integrity as a tenacious decision maker with a healthy, aggressive, yet responsible approach
  • Solid people leadership experience, including ability to build and leverage high-performing teams and business partners
  • Strong executive communication skills, including impeccable written and oral communication, strategic influencing, and negotiation skills
  • Clear results orientation with intense focus on achieving short- and long-term goals

Responsibilities

  • Develop business strategies driving growth, profitability, and competitive success amid shifting consumer and regulatory behavior
  • Take business ownership with potential P&L accountability for a business segment and strategic planning (1-6 month horizon)
  • Lead and develop a team of analysts; coach and mentor associates organization-wide
  • Develop and implement new product and pricing strategies for lending products; lead product-level modeling/analytics
  • Lead direct-to-consumer marketing efforts and strategic intent for products across channels; build targeted insights for new customer experiences and go-to-market strategies
  • Drive improvements in credit performance by connecting consumer credit trends to historical behavior, creating risk models, and testing hypotheses
  • Coordinate across lines of business to manage delivery, build requirements, and execute product strategy; oversee multiple projects/programs
  • Partner closely with IT, Sales, Operations, Finance, and others to improve quality, volume, service, and profitability

Skills

Key technologies and capabilities for this role

Strategic PlanningBusiness AnalyticsMachine LearningDynamic ModelingRisk ManagementFraud DetectionProduct StrategyLeadershipP&L ManagementMarketing

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What key skills are required for the Sr. Business Manager role?

The role requires strategic and analytical skills, a proven track record of decision making and problem solving based on analytics, and conceptual thinking.

What is the company culture like for this team?

The environment is collaborative, values insight, encourages new responsibility, promotes continuous learning, and rewards innovation, with broad scope for an end-to-end GM role.

What makes a strong candidate for this position?

Strong candidates have an ownership mindset, potentially with P&L accountability, leadership experience in managing and developing teams, and the ability to drive strategic planning, analytics, and cross-functional partnerships.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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