Senior Software Engineer
EffectualFull Time
Senior (5 to 8 years)
Candidates must have hands-on programming experience in Python or Javascript, with experience building integrations across multiple systems using REST APIs. A strong understanding of JSON format, Cloudformation, Lambda Integrations, and CI/CD or Infrastructure as Code is required. Experience with WFM, CRM, and contact center solutions is a plus. Advanced knowledge of AWS services and cloud architecture, along with familiarity with Salesforce Service Cloud, is preferred. Relevant AWS and Salesforce certifications are also desirable.
The Sr. AWS Developer will execute and implement complex solution designs using AWS-optimized architectures at an enterprise scale, focusing on contact center solutions that leverage Amazon Connect. Responsibilities include working with Solution Architects, providing technical advisory support, configuring Salesforce Service Cloud Voice and Amazon Connect solutions, and leading development teams through code reviews. The role also involves delivering technical end-user training and documentation, and taking the lead technical role on enterprise-level projects with minimal direction.
AI-powered CRM solutions for businesses
NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.