specjalista relacji z klientem rynku mieszkaniowego at Santander

Wrocław, Lower Silesian Voivodeship, Poland

Santander Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Minimum secondary education
  • At least two years of experience in banking
  • Knowledge of customer service standards and methods of selling banking products
  • Ability to conduct negotiations and build relationships with customers
  • Appreciation for contact with people and long-term relationships based on trust
  • Ability to set ambitious goals and feel comfortable knowing what you're striving for
  • Comfort in both individual and team work
  • Desire to develop in banking and acquire new knowledge
  • Category B driver's license
  • Desirable
  • Experience in selling mortgage products
  • Knowledge of issues related to assessing the credit situation of individuals
  • Knowledge of the mortgage market in the region
  • Ability to communicate in English at a communicative level, enabling contact with foreign clients and assistance in selecting appropriate banking products

Responsibilities

  • Ensuring professional service and the best experiences related to branch visits
  • Actively acquiring clients for mortgage products (housing loans and mortgage loans)
  • Collaboration between bank units (lead generation and cross-segment customer perspective)
  • Processing mortgage loan applications that are not handled automatically
  • Offering and promoting banking products
  • Achieving individual and team sales targets, for which monthly attractive premiums are awarded
  • Telephone and direct contact with clients
  • Building long-term relationships with bank clients and acquiring new ones
  • Working in accordance with applicable procedures and standards across all distribution channels

Skills

Customer Service
Banking Sales
Negotiation
Client Relationship Management
Mortgage Products
Credit Assessment
Mortgage Market Knowledge
English

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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