specjalista relacji z klientem at Santander

Kraków, Lesser Poland Voivodeship, Poland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

BankingIndustries

Requirements

Experience in sales and/or customer service
Entrepreneurial spirit and proactivity in building client relationships
Adaptability and determination in action
A desire for continuous development and acquiring new knowledge
A willingness to actively collaborate and support the team

Responsibilities

Supporting clients in selecting the best banking products and services
Building long-term relationships with bank clients and acquiring new ones
Ensuring clients receive professional service using modern tools and technologies
Implementing individual and team sales tasks
Handling cash and non-cash transactions

Skills

Key technologies and capabilities for this role

Customer ServiceSalesClient Relationship ManagementBanking ProductsTransaction HandlingTeam Collaboration

Questions & Answers

Common questions about this position

What benefits are offered for this Customer Relations Specialist position?

The role offers an employment contract, internal development programs, strategic projects, team support, an attractive incentive system, bank products with attractive mortgage terms, private healthcare, cafeteria system, Multisport card, wellbeing events, parental support, and benefits for people with disabilities.

Where is this position located?

The position is located in Poland.

What skills and qualities are required for this role?

Required experience includes sales and/or customer service, along with an entrepreneurial spirit, proactivity in building client relationships, adaptability, determination, desire for continuous development, and willingness to collaborate with the team.

What is the company culture like at Santander for this role?

The culture emphasizes team support, openness, and appreciation, with a focus on passion ('MOC'), internal development programs, strategic projects, and wellbeing events.

What makes a strong candidate for this Customer Relations Specialist position?

Strong candidates have sales or customer service experience, demonstrate entrepreneurial spirit and proactivity in client relationships, show adaptability and determination, express a desire for continuous development, and are eager to collaborate with the team.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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