specjalista relacji z klientem at Santander

Oleśnica, Lower Silesian Voivodeship, Poland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, FinanceIndustries

Requirements

Minimum średnie wykształcenie
Minimum roczne doświadczenie w bankowości z chęcią do rozwoju w tym sektorze
Cenisz kontakt z ludźmi i budowanie długotrwałych relacji opartych na zaufaniu
Stawiasz ambitne cele i dobrze czujesz się wiedząc, do czego dążysz
Lubisz działać indywidualnie i zespołowo, osiągając wspólnie ustalone cele
Mile widziane
Umiejętność porozumiewania się w języku angielskim na poziomie komunikatywnym (kontakt z klientem zagranicznym)
Prawo jazdy kat. B

Responsibilities

Wspieranie klientów w wyborze najlepszych produktów i usług bankowych
Zapewnienie profesjonalnej obsługi i najlepszych doświadczeń związanych z wizytą w oddziale
Oferowanie i promowanie produktów bankowych
Realizacja indywidualnych i zespołowych zadań sprzedażowych
Telefoniczny i bezpośredni kontakt z klientami
Budowanie długotrwałych relacji z klientami oraz pozyskiwanie nowych
Codzienna obsługa transakcji gotówkowych (w oddziałach gotówkowych) i bezgotówkowych
Praca w zgodzie z obowiązującymi procedurami oraz standardami jakości

Skills

Key technologies and capabilities for this role

Customer ServiceSalesClient RelationsBanking ProductsProduct PromotionTeam CollaborationGoal Achievement

Questions & Answers

Common questions about this position

What employment contract can I expect for this role?

The position offers an employment contract for the first 7 months, with the possibility of an indefinite contract after the onboarding period.

Is this a remote or on-site position?

This is a stationary position in the branch in Oleśnica.

What are the required qualifications for this customer relations specialist role?

Candidates need at least secondary education, minimum one year of experience in banking, and a value for people contact and long-term trust-based relationships.

What benefits does Santander offer for this position?

Benefits include life insurance, private medical care with Medicover (including optional dental), employee banking products and loans, cafeteria system with points for activities, Multisport card, wellbeing activities, and volunteering opportunities.

What makes a strong candidate for this customer relations specialist position?

Strong candidates set ambitious goals, work well individually and in teams, have banking experience, and value building long-term client relationships; English communication skills and a B category driver's license are preferred.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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