Communications Associate
JerrySalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Specialist, Security Communication-Third Shift at Brixmor Property Group
Indianapolis, Indiana, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Real Estate, RetailIndustries
Requirements
- High school diploma or equivalent
- Minimum of two (2) years of experience in a public or private safety organization or dispatching and/or call center/customer service experience
- At least two (2) years of experience in a video surveillance environment or equivalent training/experience
- Proficient in Microsoft Office Word and Excel
- Typing proficiency of at least 40 words per minute
- Ability to multitask between multiple software programs
- Excellent verbal and written communication skills
- Demonstrated initiative and ability to handle multiple assignments and meet deadlines
- Highly organized and self-motivated to work independently and as part of a team
- Capable of performing regular equipment checks and reporting failures
- Ability to operate technical monitoring equipment and manage information security programs
- Professional demeanor, good judgment, and discretion
- Ability to work overtime and specified shifts in a command center environment (availability for third shift, 12am-8am)
- Ability to complete pre-employment assessments, pass the Emergency Telecommunication Course, background check, drug and alcohol screening, and new hire training program
- Must submit to drug screening as permissible by law
Responsibilities
- Answer, evaluate, and prioritize incoming telephone and radio calls
- Communicate effectively with callers to gather complete information and determine the appropriate level of service, including dispatching police, fire, medical, security, or property management
- Collaborate with on-site security personnel to resolve incidents
- Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel
- Escalate and coordinate incidents with the OIC Supervisor
- Interpret site maps and computer-aided design maps
- Familiarize yourself with the layout and current threats and challenges of multiple retail centers
- Maintain confidentiality of policies, procedures, emergency response information, and administrative materials
- Master several computer applications for data logging, information navigation, and customer support
- Understand and follow emergency and evacuation procedures for assigned retail centers
- Identify and respond effectively to suspicious criminal activity
- Operate and monitor surveillance cameras and programs, ensuring all equipment functions properly
- Support record management and data collection efforts, including video documentation and investigation assistance
- Maintain an effective video management system and maneuver cameras to document events and assist investigations
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Security Communication Specialist role?
This information is not specified in the job description.
What is the work location and shift for this position?
This information is not specified in the job description.
What are the basic qualifications required for this role?
Candidates need a high school diploma or equivalent, minimum of two years of experience in a public or private safety organization or dispatching/call center/customer service, and at least two years in a video surveillance environment or equivalent training/experience.
What skills are required for the OIC Communications Specialist position?
Required skills include demonstrated initiative to handle multiple assignments, high organization and self-motivation to work independently and in a team, proficiency in Microsoft Office Word and Excel, ability to operate technical monitoring equipment, and professional demeanor with good judgment.
What makes a strong candidate for this third-shift security role?
Strong candidates have a college degree in Criminal Justice (preferred), an Emergency Telecommunicator Certificate (with opportunity provided if lacking), and experience in safety dispatching or video surveillance, along with proficiency in computer applications and customer service.
Brixmor Property Group
Owns and operates retail shopping centers
About Brixmor Property Group
Brixmor Property Group owns and operates around 360 retail centers in the United States, serving as important locations where retailers and communities interact. Their properties range from large shopping centers to smaller spaces available for lease or sale. The company focuses on sustainable growth by revitalizing underused assets and collaborating with businesses to create lively retail environments. Brixmor's revenue comes mainly from leasing spaces to a variety of tenants, including national retailers, local businesses, and seasonal pop-up shops. They offer flexible leasing options and prime locations to attract a diverse clientele. Brixmor stands out from competitors through its commitment to community engagement and sustainable practices, ensuring that its properties remain appealing and beneficial to both tenants and local communities.
New York City, New YorkHeadquarters
1985Year Founded
$400MTotal Funding
IPOCompany Stage
Real EstateIndustries
201-500Employees
Benefits
Paid parental leave
Medical/Rx/Vision coverage
Dental
Flexible spending accounts
401(k)
Life insurance
Service days
Education assistance
Risks
Rising interest rates could impact Brixmor's financing for acquisitions and redevelopment.
E-commerce growth may reduce foot traffic to Brixmor's physical shopping centers.
Potential tenant bankruptcies could increase vacancy rates and reduce rental income.
Differentiation
Brixmor focuses on grocery-anchored centers, ensuring stable foot traffic and revenue.
The company partners with entrepreneurs to revitalize underused assets, enhancing community value.
Brixmor offers flexible leasing options, attracting diverse tenants including pop-up shops.
Upsides
Moody's upgraded Brixmor's credit rating to 'Baa2', reflecting strong operating results.
Record occupancy rates and lease retention indicate robust demand for Brixmor's properties.
Brixmor's focus on sustainability aligns with increasing tenant and investor preferences.
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