Specialist, Quality Assurance (Compliance Operations) at OKX

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, FinTechIndustries

Requirements

Minimum 2-5 years of experience in a Quality Assurance role
Experience in the FinTech / Crypto / Financial Institutions industry is an added advantage
CAMS or ICA certification is a plus
Ability to work on-site
Strong analytical skills with the ability to analyze data and provide actionable insights for continuous improvement
Excellent verbal and written communication skills
Highly motivated and detail-oriented with strong multitasking and prioritization abilities
Capable of working both independently and collaboratively within a team environment
Familiarity with regulatory requirements and compliance standards, such as AML, CDD, and Sanctions
Comfortable working in a fast-paced, dynamic environment with changing priorities

Responsibilities

Conduct QA review to assess agent performance, identify areas for improvement, and provide feedback and coaching
Perform root cause analysis by reviewing quality monitoring data to identify trends and areas for improvement, and provide recommendations for training and process enhancements

Skills

Key technologies and capabilities for this role

Quality AssuranceCompliance OperationsAMLSanctionsCustomer Due DiligenceFinTechCrypto

Questions & Answers

Common questions about this position

What is the salary for this Quality Assurance Specialist position?

This information is not specified in the job description.

Is this role remote or onsite?

The position is onsite and requires the ability to work on-site.

What skills are required for this QA Specialist role?

Required skills include strong analytical skills for data analysis and insights, excellent verbal and written communication, and familiarity with regulatory requirements like AML, CDD, and Sanctions. Additional needs are being highly motivated, detail-oriented with multitasking abilities, and capable of working independently and collaboratively.

What is the company culture like at OKX?

OKX is united by core principles: We Before Me, Do the Right Thing, and Get Things Done, fostering a friendly, rewarding, and diverse environment.

What experience makes a strong candidate for this role?

Candidates with 2-5 years in a Quality Assurance role, preferably in FinTech/Crypto/Financial Institutions, and CAMS or ICA certification stand out.

OKX

Cryptocurrency exchange and DeFi services

About OKX

OKX is a leading cryptocurrency exchange that serves over 50 million users globally with a diverse suite of crypto trading and earning services. Dedication to leveraging blockchain technology to offer services like spot, margin, and derivatives markets, along with DeFi portfolio management and NFT marketplace access, underscores their commitment to enabling decentralized financial access. The company fosters a culture that values financial innovation and leadership in the digital finance sphere.

Singapore, SingaporeHeadquarters

2017Year Founded

$856.3MTotal Funding

PE_GROWTHCompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees