Speaker Management Coordinator at Veeva Systems

Lyndhurst, New Jersey, United States

Veeva Systems Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, SaaSIndustries

Requirements

  • Strong organizational skills with great attention to detail
  • Capability to switch tasks often, and multiple customers simultaneously
  • Strong interpersonal, verbal, and written skills both internally and externally, with the ability to effectively engage with the customer
  • Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met
  • Familiar with health sciences and regulated environments a benefit
  • Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment
  • Strong working knowledge of Gmail and Microsoft Office Product Suite, with the skill to work primarily in Microsoft Excel, Smart Sheets, and SignNow
  • Positive attitude at all times and the ability to work with a team and maintain a “Whatever it Takes” attitude
  • Ability to boost team morale
  • Ability to take constructive feedback and adjust in order to progress forward
  • Ability to take on additional ad hoc tasks as needed to support the team without complaint
  • Ability to work flexible schedules and/or extended hours to meet clients’ business needs
  • Ability to maintain productivity while performing repetitive contracting tasks every day
  • Basic Math and Spelling proficiency
  • Ability to work and thrive in a team atmosphere
  • High School diploma or GED required. A college degree preferred or equivalent experience
  • Experience working at a pharmaceutical/biotech or third-party agency a plus
  • HCP Consulting Contracting experience is a benefit

Responsibilities

  • Coordinate all life cycles of the contracting process, including reviewing requests for accuracy, drafting and executing contracts, ensuring compliance with company policies and legal requirements
  • Manage speaker data within VDE's proprietary events management platform, ensuring accuracy and confidentiality for customer accounts
  • Generate and analyze daily speaker reports to track tasks and update information efficiently
  • Serve as a primary point of contact, providing daily updates to customer teams and relevant stakeholders
  • Communicate directly with speakers regarding their contract status and facilitate the collection of any outstanding information
  • Provide status updates and manage follow-ups with internal account stakeholders for missing speaker details
  • Oversee the speaker nomination and contracting process, including generation, redlining, and amendments
  • Interpret and execute legal contracts accurately on behalf of stakeholders
  • Strictly adhere to performance metrics, Standard Operating Procedures (SOPs), and compliance guidelines specific to each customer
  • Maintain current knowledge of relevant regulations (e.g., OIG, PhRMA Code)
  • Ensure adherence to all company policies, including confidentiality, sensitive communication, and intellectual property
  • Effectively manage a high volume of tasks while maintaining prompt responses to emails and chats
  • Organize and maintain customer email inboxes to ensure timely and appropriate communication

Skills

Contract Management
Contract Drafting
Data Management
Reporting
Stakeholder Communication
Compliance
Events Management
HCP Contracting

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Parental leave
PTO
Free food
Health, dental, & vision insurance
Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.
GenAI features in Vault CRM may face data privacy and security challenges.
Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.
The company offers a subscription-based model ensuring continuous updates and improvements.
Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.
GenAI features in Vault CRM enhance field productivity with contextual task automation.
Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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