Sous Chef - Alltown Fresh at Global Partners

Abington, Massachusetts, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, Retail, HospitalityIndustries

Requirements

Ability to work well individually as well as in a team environment
Excellent oral and written communication skills
Excellent customer service skills
Ability to work with little or no supervision
Detail oriented and excellent organizational skills
Ability to apply critical thinking skills in all situations
Ability to apply root cause techniques to solve problems
Ability to handle multiple projects simultaneously and independently
Proven self-starter with demonstrated ability to make decisions
Understanding of store finances and awareness of impact on business

Responsibilities

Assist the Chef in managing all aspects of food service and beverage operations
Ensure efficient execution of all fresh food/food service programs in compliance with corporate and regulatory guidelines
Support the Chef in all facets of running the kitchen
Train Line Cooks in the store in conjunction with the Chef
Maintain a safe, sanitary, and appetizing food service environment
Ensure an exceptional customer experience
Ensure a pleasant shopping experience for all customers
Respond to customer complaints or inquiries
Solicit customer feedback, input, and information through various communication vehicles and create plans to meet customer expectations
Ensure 24/7 execution of all food service programs including proper ordering, production planning, product handling, and display
Meet and/or exceed food service and beverage performance and profitability goals according to corporate objectives
Execute food service efficiencies and ensure planograms are utilized and followed
Oversee inventory and ordering of products and supplies; ensure routine maintenance and upkeep of food service equipment and facilities
Analyze food service results and trends; prepare and execute action plans to leverage strengths and address opportunities for profitability
Be an expert on all food service marketing programs, campaigns, strategies, and initiatives; educate food service associates
Execute training, coaching, and performance management of food service customer service associates
Assist with recruiting, hiring, training, coaching, associate engagement, and performance management for food service associates and store team
Recognize and reward associates
Execute the corporate training plan for store staff and conduct hands-on training for associate proficiency
Ensure execution of established safety, security, quality, and store operations policies, procedures, and practices