Solutions Engineering Manager (LATAM)

Employment Type: Full time

Position Overview

Acronis is revolutionizing cyber protection by providing natively integrated, all-in-one solutions that monitor, control, and protect the data businesses and lives depend on. We are seeking a Solutions Engineering Manager (LATAM) to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.

As a Solutions Engineering Manager at Acronis, you will be part of an amazing, global team of smart, passionate, and knowledgeable Solution Engineers. Your primary responsibility will be to collaborate closely with the Sales Team to execute technical pre-sales and post-sales activities that advance all aspects of the sales cycle. You will also focus on managing and developing the Solutions Engineering function in LATAM, aiming to proactively address customer business objectives and technical challenges. You will work directly with partners and customers to fully understand their requirements in Cyber Security, Data Protection, and Disaster Recovery, and then articulate the features and benefits of appropriate Acronis solutions to drive product and service adoption.

The Solutions Engineering Manager plays an instrumental role and has a significant impact on the success of Acronis’ innovative and growing business. We are looking for a highly motivated individual who thrives in a fast-paced, rapidly-changing work environment. The ideal candidate will possess the ability to motivate and mentor teams on adapting to Acronis transformation and, like every member of the ‘A-Team’, will embody all our company values: responsive, alert, detail-oriented, decisive, and never gives up.

Responsibilities

• Manage and develop the LATAM Solutions Engineering function, including developing and establishing the security business through a continuous cycle of gap analysis, strategic planning, facilitating, organizing resources, implementing changes, and executing quality control.
• Partner with Sales and Marketing leadership to generate and grow net new revenue for the company within the region.
• Manage and develop geo-distributed teams of Solutions Engineers, growing team competencies and performance against company targets.
• Work closely with Sales Leaders to develop territory and per-account strategies and accurately forecast technical opportunity details.
• Drive Solutions Engineering team development and training, including detailed knowledge of industry trends, business acumen, communication skills, etc., enabling them to be effective in their roles.
• Define, implement, and embrace frameworks and tools to increase Solutions Engineering team efficiency.
• Collaborate with Acronis Sales, Marketing, Product Management, Engineering, Datacenter Operations, Support, and Professional Services teams to establish communication channels and interaction processes leading to efficient collaboration.
• Build and develop relationships with key stakeholders and influencers within prospective accounts, with a significant focus on continuous discovery, gap analysis, and new opportunity development.
• Participate in onsite and remote meetings and events with prospective customers and partners as an Acronis technology senior expert, conduct demos, and pitch Acronis products and technologies throughout the sales cycle.
• Deliver presentations to customers, partners, and public audiences on Acronis’ technology and solutions. Position compelling solutions targeted at solving customer business problems, going beyond specific technical requirements, and acting as a technical advisor to the customer.
• Facilitate and drive projects involving Solutions Engineering and external teams focused on net new customer and partner acquisition, as well as the development of existing customers and partners.
• Develop and maintain a thorough knowledge of Acronis products and services, as well as the competitive landscape. Maintain knowledge of major industry developments and be capable of handling customer inquiries.

Requirements

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Application Instructions

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Company Information

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Solutions Engineering Manager (LATAM) to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.