Solutions Engineer - Mid-Market - AMER at Notion

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
Able to understand and explain how APIs can be used to support advanced customer workflows
Experience working with third-party integrations for IAM/SSO, DLP or SIEM platforms
Strong project management experience and have managed complex projects to completion
Growth mindset and thrive in the building stage of a nascent organization

Responsibilities

Partner with members of the sales org on presales engagements with prospective and existing customers
Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
Showcase custom solutions with Notion based on deep understanding of Notion’s ability to support customer workflows and integrated applications as part of the pre-sales process
Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners
Serve as the customer's technical advisor: help customers craft Notion to serve their specific business needs and explore new workflows and use cases
Represent Notion at events: be the face of Notion at industry conferences, trade shows, and customer events, presenting product vision and showcasing features

Skills

Key technologies and capabilities for this role

NotionSolutions EngineeringPre-salesRFPsSecurity QuestionnairesIntegrationsWorkflowsAI

Questions & Answers

Common questions about this position

What is the work location policy for this role?

Notion requires all team members to work from offices on Mondays and Thursdays, designated as Anchor Days, with certain teams or positions possibly requiring additional in-office days.

What are the main responsibilities of a Solutions Engineer at Notion?

You will partner with sales on presales engagements, respond to technical questions and RFPs, provide guidance on deploying and integrating Notion, showcase custom solutions, curate product feedback, work with marketing on technical narratives, educate sales, and document technical considerations.

What does Notion's company culture emphasize?

Notion emphasizes in-person collaboration, requiring office work on Anchor Days, and values building tools that connect docs, notes, projects, calendar, and email with AI to help teams save time and money.

What salary or compensation does this role offer?

This information is not specified in the job description.

What opportunities does this role provide for impact and growth?

As an early member of the Solutions Engineering org and regional team, you'll help build its foundations, shape future product and messaging through customer insights, and join a small team serving over three million users at a pivotal time.

Notion

Versatile productivity and collaboration platform

About Notion

Notion is a workspace platform designed to enhance productivity and collaboration for a wide range of users, from startups to large enterprises. It combines various tools into a single platform, allowing teams to write, plan, and share their work efficiently. Users can start with a free version and upgrade to paid plans as their needs grow. Key features include customizable notes and documents, project management tools, and a drag-and-drop interface for easy page creation. Notion also includes an AI-powered Q&A feature that provides instant answers to user queries, helping to centralize knowledge. The platform supports multiple languages and has a strong global community that contributes content and organizes events.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$325.9MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

5,001-10,000Employees

Benefits

Medical, dental & vision insurance

PTO

Mental health & wellbeing package

Parental leave

Fertility coverage

Retirement matching

Commuter benefits

Monthly stipend

Risks

Increased competition from AI-enhanced tools like Evernote.

Potential trust issues with AI features due to factual inaccuracies.

User resistance to adopting new productivity tools.

Differentiation

Notion combines note-taking, task management, and databases into a single platform.

The platform offers customizable workspaces for personal and collaborative use.

Notion AI assists with tasks like text generation and predictive analytics.

Upsides

Integration with Slack and Google Drive enhances workflow automation.

Acquisition of Skiff strengthens Notion's privacy offerings.

Standalone apps like Notion Calendar expand Notion's modular productivity solutions.

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