Solutions Engineer at Sentry

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software DevelopmentIndustries

Requirements

3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers
Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc
Possess excellent communication and presentation skills
Problem solver, knowledgeable, and can-doer
Enjoy talking about technology and interfacing with engineers and engineering leaders
Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries
Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.)
Have a fast-paced, results-driven mindset
Love developer tools, open-source, and/or all things software development life cycle

Responsibilities

Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption
Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered

Skills

Key technologies and capabilities for this role

Solutions EngineeringSDK IntegrationError MonitoringPerformance MonitoringCustomer OnboardingSoftware InstrumentationDeveloper ToolsOpen SourceTechnical WorkshopsImplementation Planning

Questions & Answers

Common questions about this position

What is the work location or remote policy for this role?

Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration.

What technical skills or experience are required for this position?

Candidates need 3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers, plus hands-on experience with programming languages and frameworks including JavaScript, Python, Node.js, Java, and PHP.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Sentry?

Sentry has a dynamic, fast-paced environment focused on building developer tools, with a hybrid model emphasizing in-office collaboration on anchor days, and values helping developers write better software while enjoying technology.

What makes a strong candidate for this Solutions Engineer role?

Strong candidates enjoy talking about technology, interfacing with engineers, working in dynamic environments on varied projects, flexing creativity to develop solutions and content, and have a fast-paced, results-driven mindset with love for developer tools and open-source.

Sentry

Full-stack application monitoring and observability

About Sentry

Sentry offers full-stack application monitoring and observability, providing deep context, session replay, and distributed tracing to identify errors and performance bottlenecks across frontend and backend technologies, supporting JavaScript, Python, PHP, and more.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$210.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Enterprise SoftwareIndustries

201-500Employees

Benefits

Competitive Compensation + Equity

401(k) Plan

Medical, Dental, Vision Insurance

Commuter Stipend

Professional Development Stipend

Health & Wellness Benefits

Charitable Matching Program

Flexible PTO

Paid Parental Leave

Risks

Competition from AI-powered tools like Devnaut may impact Sentry's market share.

The Functional Source License might deter developers preferring permissive open-source licenses.

Expanded integrations in Google's Gemini 2.0 could increase competition in error tracking.

Differentiation

Sentry offers real-time error tracking across the entire software stack.

The Functional Source License protects Sentry's commercial interests while supporting open-source collaboration.

Sentry's integration with Google's Gemini 2.0 enhances its visibility among developers.

Upsides

Integration with AI tools like Devnaut boosts Sentry's codebase visibility and productivity.

Sentry's focus on mobile performance monitoring aligns with growing demand in mobile solutions.

Winning the 2023 Digital Innovator Award highlights Sentry's leadership in digital transformation.

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