Solutions Engineer

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Internet, Software, SaaS, Fintech, E-commerceIndustries

Requirements

Candidates should have at least 3 years of experience as a Sales Engineer, Solutions Engineer, or in an equivalent role. They must have experience working with Rest APIs, webhooks, and integrations, and be comfortable communicating with both executives/non-technical stakeholders and developers. The ideal candidate thrives on solving complex problems, can rapidly build deep expertise in new products and industries, enjoys leading cross-functional initiatives, and possesses strong written and verbal communication skills.

Responsibilities

You will become an expert in integrating with Anrok across pre-built functionality, APIs, and manual workflows and play a key role in the standardized sales process to move customers through evaluation. You will consult with customers and prospects to design and implement the best solution, serving as the primary technical contact from presales through implementation. You will act as a trusted advisor on sales tax compliance, the Anrok platform, and API integration best practices for prospects, customers, and partners. You will gather technical feedback from customers and partner with Product and Engineering to influence roadmap decisions and drive improvements. You will break down complex technical challenges for internal and external teams to enable a clear path to resolution, and design workflows to prioritize live calls, emails, and implementation documentation. You will surface and implement ideas such as improving technical documentation or creating new demo functionality for third-party integrations, and collaborate with Onboarding teams to provide effective technical support during implementation.

Skills

API

Sales Tax Compliance

Billing Systems

Stripe

NetSuite

Quote-to-Cash Workflows

SaaS

Technical Discovery

Integration

Pre-sales

Implementation

Anrok

Automates sales tax compliance for SaaS

About Anrok

Anrok automates sales tax compliance specifically for Software as a Service (SaaS) companies. Its platform connects with billing systems like Recurly to provide real-time sales tax calculations, ensuring that invoices are accurate and adhere to local tax laws. This automation helps businesses save time, minimize the risk of non-compliance, and allows them to concentrate on growth instead of administrative tasks. Anrok operates on a subscription model, which generates recurring revenue while delivering continuous value to its clients. The company has seen significant growth and investment, including a $30 million Series B funding round, indicating a strong demand for its services.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$52.8MTotal Funding

SERIES_BCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Sick Leave

Professional Development Budget

Home Office Stipend

Meal Benefits

Hybrid Work Options

Company Equity

Risks

Increased competition from established firms like Avalara and Vertex.

Potential regulatory changes in key markets like the EU and US.

Dependency on third-party integrations like Recurly and Chargebee.

Differentiation

Anrok specializes in automating sales tax compliance for SaaS companies.

The platform integrates seamlessly with billing systems like Recurly and Chargebee.

Anrok offers a unified platform for monitoring, calculating, and remitting sales taxes.

Upsides

Anrok raised $30 million in Series B funding led by Khosla Ventures.

Growing demand for automated tax solutions as SaaS companies expand globally.

Subscription-based model provides stable and predictable revenue streams.

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