Solutions Consultant, Business Services (Remote) at Remitly

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Risk ManagementIndustries

Requirements

Bachelor’s degree in Business Related Major, Computer Science, Data Science, Information Systems, Information Technology or equivalent
3-5 years of preferred industry experience
Sales, Pre/Post-Sales experience in security, cyber security, fraud, payments industry or platform rules or policy engine a plus
Must be able to travel up to 30% of the time
Aptitude in software development
Technical Skills (inferred from role context: knowledge of anti-fraud products, functionality, performance, security, deployment architectures, competitive landscape, InfoSec)

Responsibilities

Partner with sales reps as a proactive participant in the sale of LNRS services to customers and/or partners
Present the breadth of LNRS anti-fraud products and services, providing technical details of functionality, performance, security, best practices, and deployment architectures
Provide timely and thorough response to requests for information on functionality, performance, and security of LNRS offerings
Maintain working knowledge of the competitive landscape for anti-fraud services and specific LNRS services
Identify customer challenges, stakeholders, and influencers, and foster familiarity in support of sales and maintenance activities
Generate scoping documents, statements of work, POs, and collect relevant design details to facilitate handoff to professional services
Team with professional services groups post sales to support future sales activities as identified during engagements
Demonstrate experience effectively working in a team environment and developing strong internal relationships across multiple business units
Establish and maintain relationships with client contacts
Support marketing at trade show and industry forum events
Answer highly complex, technical questions from prospects and existing clients, including preparing technical RFP and RFI documentation
Leverage InfoSec knowledge to understand and respond to customer-specific inquiries
Engage with client’s technical architects, software engineers, project and delivery managers, DevOps and security teams to ensure business and technical requirements are met
Perform solutions design and software development of scripts, software, and tools required for successful customer deployment and use of LNRS services
Work in coordination with and under the direction of Professional Services to develop solution components for customer rollouts

Skills

Solutions Consulting

Sales Support

Product Demonstrations

Technical Presentations

Risk Management

Anti-Money Laundering

Fraud Detection

Identity Verification

Credit Risk Mitigation

Customer Data Management

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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