Solution Sales Account Manager at Remitly

Sydney, New South Wales, Australia

Remitly Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Academic, Government, ResearchIndustries

Requirements

  • Proven success (5+ years) in a B2B solution sales role, with a track record of meeting or exceeding complex, high-value revenue targets
  • Demonstrated experience managing a large, complex sales territory, ideally within the Academic, Government, or B2B technical information sectors
  • Excellent understanding of the research ecosystem, including university structures, funding cycles, and the role of engineering information in research and teaching
  • Exceptional communication, presentation, and negotiation skills, with the ability to articulate complex technical solutions to both technical and executive audiences
  • Strong organizational skills

Responsibilities

  • Achieve Revenue Targets: Consistently meet or exceed targets for both renewal revenue and new business growth (upsell/cross-sell) within the assigned territory and product portfolio
  • Strategic Account Planning: Develop and execute detailed account plans for key universities and government research institutions, identifying high-potential opportunities, budget cycles, and key decision-makers (from library directors to Deans and VPs of Research)
  • Solution Selling: Effectively position Elsevier’s Engineering solutions as strategic assets that address institutional priorities, such as research impact, student retention, accreditation, and industry partnership
  • Forecasting and Pipeline Management: Maintain a disciplined sales pipeline using Salesforce, ensuring accurate forecasting and proactive management of potential risks and opportunities
  • Market Penetration: Identify and cultivate new business opportunities in emerging markets within East Asia, working closely with local support teams
  • Competitive Intelligence: Maintain deep knowledge of the competitive landscape (e.g., specific engineering databases, industry standards providers) and develop strategies to successfully position Elsevier’s unique value proposition
  • Stakeholder Engagement: Build and maintain strong, long-term relationships with a broad set of stakeholders, including librarians, faculty, heads of departments, and research management professionals
  • Subject Matter Expertise: Develop and maintain expert-level knowledge of the Engineering portfolio and its application in academic and government research and teaching workflows
  • Internal Collaboration: Work closely with customer success managers (CSMs) to drive adoption, demonstrate Return on Investment (ROI), and secure early-stage renewals
  • Feedback Loop: Serve as the voice of the customer, providing timely and structured feedback to Product and Marketing teams to inform future product development and Go-to-Market strategies

Skills

Solution Selling
Account Management
Strategic Sales Planning
Revenue Forecasting
Pipeline Management
Sales Strategy

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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