[Remote] Enterprise Solutions Engineer at Cresta

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, AI & Machine Learning, SaaS, Contact Center TechnologyIndustries

Skills

Key technologies and capabilities for this role

AIMLTechnical SalesProduct DemosProof-of-ConceptPilotsBusiness Case DevelopmentCustomer Requirements AnalysisStakeholder ManagementLiaison

Questions & Answers

Common questions about this position

What are the main responsibilities of the Enterprise Solutions Engineer role?

You will partner with Enterprise Account Executives to qualify sales opportunities, lead discovery calls and product demos, drive proof-of-value adoption, translate use cases into technical solutions, run ROI workshops, and provide feedback to product teams.

Is this Enterprise Solutions Engineer position remote or office-based?

This information is not specified in the job description.

What salary or compensation does this role offer?

This information is not specified in the job description.

What kind of experience makes a strong candidate for this role?

Strong candidates have vast experience helping customers improve contact center and customer experience operations, with skills in technical solutioning, product demos, ROI analysis, and collaborating with sales and technical teams.

What is the company culture like at Cresta?

This information is not specified in the job description.

Cresta

AI-powered coaching for sales teams

About Cresta

Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.

Palo Alto, CaliforniaHeadquarters

2017Year Founded

$268.5MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Competition from AI giants like Google and Microsoft threatens Cresta's market share.

Rapid AI advancements may render Cresta's offerings outdated without continuous innovation.

Expansion into Romania and India may face operational challenges and increased costs.

Differentiation

Cresta's Real-Time Intelligence Engine offers unique AI-driven insights for sales improvement.

The company provides AI-powered coaching, enhancing sales team performance with real-time feedback.

Cresta's chatbot service reduces repetitive tasks, allowing agents to focus on complex issues.

Upsides

Cresta's $125M Series D funding boosts product development and market expansion.

Recognition in Forbes AI 50 list enhances Cresta's credibility and market presence.

Human-in-the-loop AI capabilities improve customer service interactions and satisfaction.

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