Solution Deployment Manager at Docebo

Munich, Bavaria, Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Software, SaaSIndustries

Requirements

Fluent in German both written and spoken
Fluency in English both written and spoken
Great understanding of consulting processes and software implementation
Experience in an IT Project Manager role or in IT service implementation and delivery
Experience working with clients in the ‘Large Accounts/ Enterprise’ space
A natural inclination to resolve customer problems and help them be highly successful
Ability to travel as required
Experience in HR/ E-Learning / Learning Management industry is preferred

Responsibilities

Deal with customers from different countries, managing multiple projects concurrently
Consult and Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding
Develop/monitor overall implementation schedule (including all functional, customisation and integration/technical projects) to meet client objectives
Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments
Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
Prevent, identify, quantify, and communicate risks internally and externally
Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets

Skills

Key technologies and capabilities for this role

Project ManagementBusiness AnalysisCustomer OnboardingImplementation ManagementMultitaskingStakeholder ManagementSchedulingCustomizationDocumentationCross-functional Collaboration

Questions & Answers

Common questions about this position

What languages are required for this role?

Fluency in German both written and spoken, and fluency in English both written and spoken are required.

What experience is needed for the Solution Deployment Manager position?

Candidates need experience in an IT Project Manager role or in IT service implementation and delivery, a great understanding of consulting processes and software implementation, and experience working with clients in the Large Accounts/Enterprise space.

Is travel required in this role?

Yes, the ability to travel as required is necessary for this position.

What is the company culture like at Docebo?

Docebo has a high-energy work environment that is fast-paced and demanding, with a team guided by the Docebo Heart values of trusting each other, assuming positive intent, and making space for differences.

What makes a strong candidate for this role?

A strong candidate has a natural inclination to resolve customer problems and help them be highly successful, along with the ability to multitask in a fast-paced environment while managing multiple projects concurrently.

Docebo

Corporate e-learning platform with AI integration

About Docebo

Docebo creates software and support systems to assist businesses in training their employees and stakeholders. Its platform combines various learning methods, such as formal, social, and experiential learning, enhanced by artificial intelligence to make the learning experience more personalized and engaging. This approach sets Docebo apart from traditional learning management systems that focus solely on formal courses. The company primarily targets corporate clients across different industries, recognizing the growing need for effective training solutions in the corporate e-learning sector. Docebo operates on a Software-as-a-Service (SaaS) model, where clients subscribe to access its platform, allowing for flexible usage based on their needs. The company's goal is to provide a comprehensive learning platform that supports continuous employee development and adapts to the evolving demands of the workforce.

Toronto, CanadaHeadquarters

2005Year Founded

$5.6MTotal Funding

IPOCompany Stage

Enterprise Software, EducationIndustries

1,001-5,000Employees

Benefits

Paid Vacation

Employee Stock Purchase Plan

Hybrid Work Options

Remote Work Options

Risks

Dayforce's new LMS launch could increase competition in the e-learning market.

CFO transition might cause temporary instability in Docebo's financial management.

Warburg Pincus's share acquisition may lead to increased influence over company decisions.

Differentiation

Docebo integrates formal, social, and experiential learning methods, enhancing learning personalization.

The platform leverages advanced AI capabilities for dynamic and personalized learning experiences.

Docebo's SaaS model allows scalable and flexible learning solutions for corporate clients.

Upsides

Docebo's partnership with Class Technologies enhances virtual instructor-led training capabilities.

Recognition with nine Brandon Hall Awards reinforces Docebo's leadership in learning innovation.

The alliance with Deloitte supports building robust learning ecosystems for large organizations.

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