AI Solutions Architect
OddballFull Time
Expert & Leadership (9+ years)
The candidate should have at least 4 years of experience building applications on development platforms, with a preference for 2 years of strong Application Development on the ServiceNow platform. A passion for AI and emerging technologies, with a track record of self-driven learning and staying ahead of trends, is required. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is also necessary.
The Solution Architect will provide deep technical expertise during the pre-sales process for the US Public Sector business, focusing on AI, Data, and Workflow. Responsibilities include creating and communicating architecture and strategies to high-level executives, guiding cross-functional teams through complex challenges, and architecting scalable solutions. The role involves overseeing the design of AI-native systems, interacting with customers to understand their needs, creating programs to demonstrate platform value, and providing mentoring and training to colleagues. Additionally, the architect will perform product demonstrations, scope and deliver Proof of Concept/Proof of Value engagements, stay current on product developments, and support marketing events. They will also be responsible for understanding business and technical problems, including regulations and compliance, and collaborating with sales and solution consulting peers to solve complex government challenges.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.