Technical Project Manager - Consumer
KrakenFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess a Bachelor's degree and a minimum of 5 years of relevant work experience. Strong written and verbal communication skills, exceptional attention to detail, and the ability to manage multiple projects are essential. Extensive experience with Microsoft Office (Office365 and SharePoint) is required, and a cover letter explaining interest in the company and role is mandatory, with the prohibition of AI in its drafting. A degree in an energy, engineering, or environmental related discipline and experience in consumer protection, legal, investigations, or compliance are preferred.
The Solar Programs Project Manager II will apply and convey complex program processes, policies, and stakeholder expectations. Responsibilities include evaluating customer complaints, working with consumers to facilitate complaint resolution, and escalating issues as needed. The role involves investigating program violations, recommending disciplinary actions, drafting disciplinary letters, and managing special projects related to consumer protection. Additionally, the position requires following SOPs for complaint resolution and disciplinary action, documenting statistics, contributing to reporting, developing educational materials on consumer protection, and conducting workshops on related topics. The manager will also oversee the design and implementation of multiple projects, communicate progress to management and clients, and adjust workload based on program priorities.
Provides market-based energy and environmental solutions
Energy Solutions focuses on creating large-scale environmental impacts through cost-effective solutions for carbon, energy, and water management. The company works with energy providers, government agencies, and businesses to improve their environmental footprint by offering expertise in energy efficiency, demand management, distributed energy resources, and clean transportation. Their approach involves identifying new technologies and collaborating with partners to accelerate market adoption and establish quality standards. Energy Solutions generates revenue by providing market-driven programs that help clients achieve energy savings and comply with regulations. With over 20 years of experience, the company is known for its reliability and commitment to meeting client needs while delivering significant energy savings and environmental benefits.