Software Engineering Manager (Business Systems) at Whoop

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, Fitness TechnologyIndustries

Requirements

BS in Computer Science, Engineering, or equivalent experience
7+ years of professional software engineering experience, with 2+ years in an engineering management role
Strong technical background in backend engineering, with proficiency in a modern programming language (e.g., Python, Java, Go)
Experience with APIs, integrations, and business systems workflows
Experience with cloud infrastructure (e.g., AWS, GCP, or Azure) and distributed system design
Proven track record of leading high-performing engineering teams and delivering complex technical projects
Experience collaborating with stakeholders across business and technical teams to drive alignment and execution
Strong communication skills and ability to influence at multiple levels of the organization
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Prepared to work out of the Boston, MA office (relocation if necessary)

Responsibilities

Guiding and managing a team of engineers responsible for developing and maintaining internal capabilities
Partner with cross-functional leaders to understand business needs and translate them into scalable technical solutions
Drive the technical roadmap and execution for Business Systems, ensuring systems are reliable, secure, and aligned with company goals
Oversee the design, development, and maintenance of backend services, APIs, and integrations that support core business functions
Establish and reinforce engineering best practices, including code quality, testing, documentation, and operational monitoring
Act as a player-coach by contributing technically when needed, while ensuring the team’s overall delivery and growth
Advocate for and prioritize automation and process improvements to increase efficiency across WHOOP
Manage and mentor a team of engineers, provide regular performance feedback, and ensure professional development and growth
Foster a culture of innovation, teamwork, psychological safety, and continuous learning
Promote a positive and results-focused work environment where all team members feel valued and empowered

Skills

Key technologies and capabilities for this role

Engineering ManagementTeam LeadershipSystem ArchitectureTechnical DesignIntegrationsScalabilityReliabilitySecurityOperational Excellence

Questions & Answers

Common questions about this position

What qualifications are required for the Software Engineering Manager role?

Candidates need a BS in Computer Science, Engineering, or equivalent experience, 7+ years of professional software engineering experience with 2+ years in an engineering management role, strong backend engineering background with proficiency in a modern programming language like Python, Java, or Go, and experience with APIs, integrations, and business systems workflows.

What does the Software Engineering Manager do on a daily basis?

The role involves guiding and managing a team of engineers, partnering with cross-functional leaders to translate business needs into technical solutions, driving the technical roadmap, overseeing backend services and integrations, establishing engineering best practices, acting as a player-coach, and advocating for automation.

What is the company culture like for this team at WHOOP?

The culture emphasizes innovation, teamwork, psychological safety, continuous learning, and a positive, results-focused work environment where team members feel valued and empowered.

What leadership style is expected in this role?

The role requires a player-coach approach, balancing hands-on technical contributions with people leadership, managing and mentoring engineers, providing performance feedback, and ensuring professional development.

Is this position remote or office-based?

This information is not specified in the job description.

Whoop

Wearable fitness tracker with personalized insights

About Whoop

WHOOP offers a fitness membership that focuses on improving personal health and performance through a wearable device called the WHOOP Strap 3.0. This device continuously collects physiological data, including heart rate, sleep patterns, and recovery levels, to provide users with personalized recommendations on their daily activity, sleep needs, and readiness for performance. Unlike many competitors, WHOOP operates on a subscription model, where users pay a fee to access the membership, which includes the device and continuous insights through the WHOOP app. This model not only provides a steady revenue stream but also fosters a strong community among users, encouraging engagement through teams, challenges, and social features. The goal of WHOOP is to help users optimize their health and performance while minimizing injury risk.

Boston, MassachusettsHeadquarters

2012Year Founded

$393.7MTotal Funding

SERIES_FCompany Stage

Data & Analytics, HealthcareIndustries

501-1,000Employees

Benefits

Take Time Off: Time outside of the office is important for sleep, strain and recovery! Our PTO plan encourages members to take time off in order to come back refreshed.

Live a Healthy Lifestyle: Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.

Feel Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. Work means more when you have personal stake. You have ownership in what we are building.

Eat Well: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.

Know The Product: We want you to understand and experience the product firsthand. We offer you a WHOOP strap and membership at no cost.

Be Active: Take advantage of our office gym and on-site showers! WHOOP also offers a $500 yearly wellness perk for fitness classes and memberships.

Be Present: It’s important to be present when bringing home a new family member. Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.

Love Where You Work: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!

Work Hard, Play Harder: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!

Risks

Increased competition from brands like Oura and Fitbit threatens market share.

Privacy concerns over data collection could lead to regulatory challenges.

Economic downturns may affect consumer willingness to pay subscription fees.

Differentiation

WHOOP offers 24/7 physiological data tracking with its WHOOP Strap 3.0.

The company provides personalized health insights for athletes and fitness enthusiasts.

WHOOP's subscription model includes a community aspect for user engagement.

Upsides

WHOOP's partnership with Cristiano Ronaldo boosts brand visibility and credibility.

Expansion into 56 markets enhances WHOOP's global presence and growth potential.

Collaborations with brands like Assos strengthen WHOOP's position in sports technology.

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