Support Engineer
FreshpaintFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
Primary skills include .NET and React (preferred) or Angular. Additional skills are Salesforce for case management, Jira, and SQL. Bonus skills include experience with AWS or Azure.
The preferred location is Mumbai, with Pune as an alternative.
The role requires 2–3 years of experience in a Development & Support role focused on resolving partner issues.
ConnectWise has an inclusive, positive culture that values unique contributions, perspectives, and skills, powered by connections, colleagues, and community, welcoming game-changers, innovators, and culture-lovers.
A strong candidate is a self-starter with a go-getter attitude, a quick learner able to adapt to new technologies, and strong communication skills for a global work environment.
Software platform for IT business management
ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.