Software Engineer

Position Overview

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations. We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

This role involves collaborating closely with enterprise customers and building a category-defining AI product. You will be at the forefront of LLMs and AI Agents, tackling unique challenges associated with scaling and deploying AI applications.

• Employment Type: Full-Time
• Salary: $170K - $270K
• Location Type: [Not specified]

Responsibilities

• Collaborate closely with a segment of our enterprise customers, often serving as their primary point of contact.
• Build AI products in close collaboration with large tech enterprises.
• Tackle unique challenges associated with scaling and deploying AI applications.

Requirements

• 3+ years of experience developing and deploying production-level products and systems
• Ownership of problems from start to finish and eagerness to learn
• Passionate about the end-user experience
• Ability to write amazing code, fast

Bonus Skills (Nice to Have)

• Startup founder or early-stage engineer experience
• Experience building AI products
• Experience with React, TypeScript and Python

Benefits

• Medical, dental, and vision benefits
• Take what you need vacation policy
• Daily lunches, dinners and snacks in the office to keep you at your best