Braze

Social Media Specialist - Remote

São Paulo, State of São Paulo, Brazil

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Gaming, EntertainmentIndustries

About Blaze

Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but also an affinity with the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just two years, we have created a new category in iGaming by combining social and real-money gaming! We currently have 2,000+ games and 2,000,000+ registered players. Naturally, we can't do all of this, as well as all the exciting things we have lined up for the years to follow, without the living legends that make our business the success it is today.

Job Description

A great opportunity for a Social Media Specialist to join an exciting, growing group of passionate Internet professionals based all around the world.

Responsibilities

  • Manage social media communication, ensuring timely responses and compliance with support standards.
  • Monitor conversations for issues or bugs and escalate as needed.
  • Create and post engaging content using blog and banner highlights.
  • Track engagement and report on social media performance.

Requirements

  • Proven experience as a Social Media Specialist or in a similar role.
  • Excellent written communication skills in Brazilian Portuguese and intermediate proficiency in English.
  • Customer-oriented mindset with the ability to handle social media inquiries politely and diligently, redirecting customers to the appropriate support channels when needed.
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines.

Benefits

  • Competitive salary and benefits.
  • A collaborative environment focused on innovation and compliance.
  • Opportunities for professional growth in a fast-paced industry.
  • The chance to work on high-impact projects with cutting-edge technologies.

Additional Details

  • Employment Type: Full-time
  • Workplace: Remote
  • Language: English
  • Department: Marketing
  • Published: 2025-08-04

Skills

Social Media Management
Content Creation
Customer Service
Communication
Organization
Reporting
Brazilian Portuguese
English

Braze

Customer engagement platform for marketers

About Braze

Braze provides a customer engagement platform that helps brands connect with their customers effectively. The platform allows marketers to gather and utilize data from various sources to engage customers in real-time across multiple channels. Key features include cross-channel messaging, journey orchestration, and AI-driven experimentation to optimize marketing efforts. Unlike many competitors, Braze focuses on creating personalized experiences for users, catering to a wide range of clients from small businesses to large enterprises. The goal of Braze is to enhance consumer relationships and improve brand loyalty through effective engagement strategies.

New York City, New YorkHeadquarters
2011Year Founded
$177.7MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Competitive compensation that includes equity
Generous time off policy to balance your work and life, including paid parental leave
Competitive medical, dental, and vision coverage for you and your dependents
Collaborative, transparent, and fun loving office culture

Risks

Cultural and regulatory challenges may impact Middle East expansion plans.
Increased competition from GrowthLoop's new solution could affect market share.
Data privacy concerns may arise from AI-driven personalization features.

Differentiation

Braze offers real-time, cross-channel customer engagement with AI-powered personalization.
The platform supports journey orchestration and data-driven marketing strategies.
Braze's global presence includes offices in key markets like New York, London, and Singapore.

Upsides

Expansion into the Middle East taps into a rapidly transforming digital market.
AI innovations like Project Catalyst enhance personalized customer experiences.
Braze's strong ESG initiatives align with growing investor and consumer priorities.

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