Customer Support Agent
BrazeSalary not specified
- Full Time
- Entry Level & New Grad
About Braze
Braze provides a customer engagement platform that helps brands connect with their customers effectively. The platform allows marketers to gather and utilize data from various sources to engage customers in real-time across multiple channels. Key features include cross-channel messaging, journey orchestration, and AI-driven experimentation to optimize marketing efforts. Unlike many competitors, Braze focuses on creating personalized experiences for users, catering to a wide range of clients from small businesses to large enterprises. The goal of Braze is to enhance consumer relationships and improve brand loyalty through effective engagement strategies.
New York City, New YorkHeadquarters
2011Year Founded
$177.7MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, AI & Machine LearningIndustries
1,001-5,000Employees
Benefits
Competitive compensation that includes equity
Generous time off policy to balance your work and life, including paid parental leave
Competitive medical, dental, and vision coverage for you and your dependents
Collaborative, transparent, and fun loving office culture
Risks
Cultural and regulatory challenges may impact Middle East expansion plans.
Increased competition from GrowthLoop's new solution could affect market share.
Data privacy concerns may arise from AI-driven personalization features.
Differentiation
Braze offers real-time, cross-channel customer engagement with AI-powered personalization.
The platform supports journey orchestration and data-driven marketing strategies.
Braze's global presence includes offices in key markets like New York, London, and Singapore.
Upsides
Expansion into the Middle East taps into a rapidly transforming digital market.
AI innovations like Project Catalyst enhance personalized customer experiences.
Braze's strong ESG initiatives align with growing investor and consumer priorities.
Funding
Total raised$177.72 M
Latest valuation$5.87 B
StageIPO
IPO
10/31/2021$520
$5.87 BSERIES E
9/30/2018$80
$850.00 MSERIES D
7/31/2017$50
$250.00 MSERIES C
4/30/2016$20
$100.00 MSERIES B
9/30/2014$15
$75.00 MSERIES A
10/31/2013$8
$38.00 MSEED
2/29/2012$2
$7.50 M