Site Supervisor at Thermo Fisher Scientific

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Laboratory ServicesIndustries

Requirements

High school diploma or equivalent required; Bachelor's degree in a related field preferred, or combination of education and experience; Military Service/Training may be considered in lieu of degree
1-2 years of experience in managed services or laboratory setting preferred
1-2 years experience in a supervisory and customer-facing role required
Experience working in Good x Practice (GxP) environment preferred
IATA and U.S. Department of Transportation (DOT) Hazardous Goods certification preferred
Knowledge of OSHA General Industry requirements preferred
Leadership and supervisory abilities and interpersonal skills to lead, coach, and enhance team culture
Basic understanding of employment/labor law regulations
Strong verbal and written communication skills; professional appearance and demeanor; uphold confidentiality and company values
Computer proficiency with intermediate skills in Microsoft Office suite
Basic chemical knowledge including chemical handling and calculation of Mol
Able to lift 40 lbs. without assistance
Adherence to Good Manufacturing Practices (GMP) Safety Standards
Ability to wear PPE (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Ability to stand for full shift

Responsibilities

Lead daily supervision of small team of customer site-based personnel to deliver high levels of customer service
Oversee service offerings: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations
Manage complete employee lifecycle: new hire selection, identify training needs and solutions, coordinate development training, and conduct employee performance evaluations
Deliver on committed contractual scope of work; develop, track, and trend business metrics
Collaborate with Program/Regional Manager for customer performance reviews
Act as liaison between customer and Thermo Fisher Scientific; coordinate onsite vendor escorting and customer visits
Write and implement SOPs, conduct site audits, ensure completion of annual physical inventory
Define new opportunities by seeking expansion of services; provide capability review presentations; act as resource for sales team and customer to identify savings and opportunities
Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives
Support safety programs: hazard identification, conduct inspections, incident reporting/investigations; communicate and hold staff accountable to safety expectations
Represent Thermo Fisher Scientific professionally and positively at customer locations
Perform other responsibilities as assigned by management

Skills

Key technologies and capabilities for this role

Team LeadershipEmployee ManagementPerformance EvaluationsSOP WritingSite AuditsInventory ManagementProcurementMaterial HandlingChemical TrackingGMPCustomer ServiceBusiness MetricsTraining Coordination

Questions & Answers

Common questions about this position

What education is required for the Site Supervisor role?

A high school diploma or equivalent is required, with a Bachelor's degree in a related field preferred, or a combination of education and experience that demonstrates the required skills; military service/training may be considered in lieu of a degree.

What experience is needed for this position?

1-2 years of experience is required.

Is this a remote position, or what is the work location?

This is an on-site customer site-based role involving supervision of personnel at customer locations, with requirements like standing for full shifts and able to lift 40 lbs.

What does the team structure look like for the Site Supervisor?

The role involves leading a small team of customer site-based personnel and a diverse cross-functional team of on-site lab specialists.

What salary or compensation is offered for this role?

This information is not specified in the job description.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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