Site Reliability Engineering Manager

The Engineering Manager will manage one to two globally distributed teams within the Site Reliability Engineering organization, providing guidance, mentorship, and support to ensure team effectiveness and growth. They will set individual performance goals, recruit, hire, and onboard new team members. Responsibilities include triaging workload, maintaining focus on priorities, and setting realistic expectations. The manager will coordinate and communicate with other product and engineering teams, execute complex projects, and contribute to organizational strategy. They will develop the team's roadmap, draft and execute annual and quarterly plans, and project manage new and existing initiatives. Leading the definition, refinement, and execution of team processes, incident response, diagnosis, and follow-up on system alerts and outages are key duties. Participation in a 24/7 on-call rotation and facilitating the definition and establishment of Service Level Indicators and Objectives are also expected.