[Remote] Associate Director, Cloud Engineering at Model N

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud ComputingIndustries

Requirements

8+ years of experience in cloud infrastructure, platform engineering, or SRE, with at least 3 years in people leadership roles
Experience with Agile Software Development methodology, with expertise in Scrum Management
Proven track record of leading multiple engineering teams in a production AWS environment
Expertise in cloud-native architectures, infrastructure-as-code (Terraform, CDK, CloudFormation), and CI/CD automation
Experience scaling systems and leading incident management processes for production services
Strong understanding of FinOps principles, cloud billing, and cost control strategies
Excellent communication and influencing skills; capable of working with executive stakeholders and deeply technical teams
Preferred Qualifications
AWS certifications (e.g., Solutions Architect Professional, DevOps Engineer)
Experience managing managers or senior technical leaders in a fast-paced environment
Familiarity with SRE principles, SLAs/SLIs/SLOs, and large-scale observability practices
Product Ownership/Project Management experience
Background in regulatory environments (SOC2, PCI, HIPAA) and security controls in the cloud
Experience with modernization efforts (e.g., lift-and-shift to serverless or containerized workloads)

Responsibilities

Lead and mentor multiple teams (including direct managers and senior ICs) across SRE, cloud infrastructure, and platform engineering functions
Develop organizational structures and hiring strategies to scale engineering talent in alignment with company growth
Promote a high-performance, inclusive engineering culture grounded in ownership, trust, and continuous learning
Ensure the career development of team leads and senior engineers through coaching, feedback, and structured development plans
Drive multi-team initiatives to deliver scalable, secure, and cost-efficient infrastructure leveraging AWS-native and serverless technologies (Lambda, ECS, EKS, Step Functions, etc.)
Lead the definition and execution of infrastructure platform roadmaps aligned with application needs, compliance requirements, and growth objectives
Balance the delivery of short-term outcomes with long-term architectural evolution
Oversee high-severity incident response and guide postmortem analysis with a focus on systemic prevention
Institutionalize best practices in observability, SLOs/SLIs, and operational maturity across all teams
Champion resilience engineering, capacity planning, and infrastructure fault tolerance
Drive adoption of FinOps practices, enforce cost tagging, and partner with finance and product teams on budgeting and forecasting
Collaborate with Security, Compliance, and Engineering leadership to ensure cloud governance, policy enforcement, and audit readiness
Lead cross-functional technical working groups and represent cloud engineering in broader architecture and infrastructure forums

Skills

Key technologies and capabilities for this role

AWSLambdaECSEKSStep FunctionsSRECloud InfrastructurePlatform EngineeringFinOpsServerless

Questions & Answers

Common questions about this position

What experience is required for the Associate Director, Cloud Engineering role?

Candidates need 8+ years of experience in cloud infrastructure, platform engineering, or SRE, with at least 3 years in people leadership roles, plus experience with Agile Software Development methodology and expertise in Scrum Management.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

What does the company culture look like for this team?

The role promotes a high-performance, inclusive engineering culture grounded in ownership, trust, and continuous learning.

What makes a strong candidate for this Associate Director role?

A strong candidate has a proven track record of leading multiple engineering teams in a production AWS environment and expertise in cloud-native technologies.

Model N

Cloud-based revenue management solutions provider

About Model N

Model N offers cloud-based revenue management solutions tailored for the high-tech and life sciences industries, helping clients maximize revenue throughout the commercialization process. Their platform includes industry-specific tools like Revenue Cloud for Pharma and Medtech, which address complex pricing and compliance challenges. Clients subscribe to Model N's software-as-a-service (SaaS) model, ensuring continuous updates and support. The company's goal is to enable clients to efficiently bring life-changing products to market while navigating regulatory complexities.

San Mateo, CaliforniaHeadquarters

1999Year Founded

$36MTotal Funding

IPOCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

401(k) Company Match

Paid Vacation

Life Insurance

Pet Insurance

Employee Assistance Programs

Mental Health Support

Employee Stock Purchase Plan

Professional Development Budget

Risks

Vista acquisition may disrupt operations or affect company culture.

GenAI integration may face adoption challenges among existing clients.

Inflation Reduction Act could impact clients' revenue, affecting investment in Model N.

Differentiation

Model N specializes in revenue management for life sciences and high-tech industries.

Their solutions address complex pricing, compliance, and revenue challenges in targeted sectors.

Model N's SaaS model ensures continuous updates and support for its clients.

Upsides

Integration of GenAI enhances efficiency in revenue management processes.

New Medicare Part D rebate feature aids compliance with Inflation Reduction Act.

Vista Equity acquisition provides resources for market expansion and product enhancement.

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