Site Reliability Engineer (Canada)

Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Security, Data Management, Information TechnologyIndustries

Requirements

Candidates should possess a Bachelor's Degree in Computer Science or Business Administration, or equivalent experience, with 1-4 years of work experience in networking and enterprise data backup solutions, specifically NetBackup or data management solutions like InfoScale. Expertise in contemporary Operating Systems, Cloud Platforms, Advanced Networking Concepts, Storage, and Computer Security Concepts is required, along with demonstrated ability to learn emerging products and technologies with minimal guidance and leverage AI tools for productivity enhancements. Expert-level knowledge in NetBackup features and appliances or InfoScale is essential.

Responsibilities

The Site Reliability Engineer will provide high-touch technical product support for Cohesity NetBackup Software and Flex Appliances to high-profile customers. Responsibilities include documenting and resolving post-sales technical support problems using professional concepts and troubleshooting skills, managing a diverse case load, collaborating with internal partners to meet customer expectations and secure renewals, and reproducing customer environments for troubleshooting. The role also involves providing technical advisement and best practices for product performance optimization, contributing to knowledge management content, providing feedback for product and process improvements, and occasionally traveling for customer site visits or meetings.

Skills

Site Reliability Engineering

Data Security

Data Management

NetBackup

Cloud

Databases

Troubleshooting

Technical Support

Customer Service

Communication Skills

Cohesity

Data management solutions for enterprises

About Cohesity

Cohesity specializes in data management solutions for data centers and cloud environments. Its main products, the Cohesity DataPlatform and Cohesity DataProtect, help businesses consolidate tasks like backup, recovery, and data storage into one platform, making it easier to manage large amounts of data while reducing complexity and costs. Unlike many competitors, Cohesity focuses on simplifying data management for medium to large enterprises across various industries, including finance and healthcare. The company's goal is to help businesses manage, protect, and gain insights from their data more efficiently.

San Jose, CaliforniaHeadquarters

2013Year Founded

$642MTotal Funding

SECONDARYCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health & Wellness - Managing emotional and physical health are key to living happier lives. Cohesity employees enjoy access to exercise and meditation apps, e-Learning resources, Scribd, and more.

Parental Leave - Cohesity offers salary continuation in coordination with other benefits up to 20 weeks for maternity leaves. Up to four weeks of child bonding leave is offered to non-birth parents.

Personal Time - Our unlimited PTO policy ensures that you have work-life wellbeing and flexibility when you need it.

Financial - Cohesity offers a competitive salary, pay-for-performance bonus plan, retirement savings plan, flexible spending accounts, commuter checks, and more.

Risks

Emerging competition from startups like Eon challenges Cohesity's market position.

Integration challenges from Veritas acquisition could disrupt operations.

New leadership roles may lead to transitional challenges in company culture.

Differentiation

Cohesity integrates AI to enhance data insights and protection, setting it apart.

Their hyper-converged secondary storage simplifies data management for enterprises.

Cohesity's recognition as AWS Global Storage Partner of the Year boosts its credibility.

Upsides

Strategic partnership with NVIDIA enhances AI-driven data management solutions.

Acquisition of Veritas Technologies expands Cohesity's market share in data protection.

Deepening partnership with CrowdStrike strengthens cybersecurity offerings against data breaches.

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