Support Engineer
AltiumFull Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Canada
Key technologies and capabilities for this role
Common questions about this position
Candidates need 1-4 years of work experience with networking and enterprise data backup solutions, particularly NetBackup or InfoScale, plus proven experience providing enterprise-level technical support on NetBackup Core and Appliance functionalities or InfoScale.
Expert-level knowledge in contemporary Operating Systems, Cloud Platforms, Advanced Networking Concepts, Storage, Computer Security Concepts, and NetBackup features and Appliances or InfoScale is required, along with the ability to leverage AI tools for productivity.
Occasional travel for customer site visits and/or departmental meetings is required, with expected annual travel less than 10%.
This information is not specified in the job description.
A strong candidate will have a Bachelor’s Degree in Computer Science or equivalent, demonstrated ability to learn emerging products quickly, advanced troubleshooting skills, and experience mentoring team members while contributing to knowledge management.
Data management solutions for enterprises
Cohesity specializes in data management solutions for data centers and cloud environments. Its main products, the Cohesity DataPlatform and Cohesity DataProtect, help businesses consolidate tasks like backup, recovery, and data storage into one platform, making it easier to manage large amounts of data while reducing complexity and costs. Unlike many competitors, Cohesity focuses on simplifying data management for medium to large enterprises across various industries, including finance and healthcare. The company's goal is to help businesses manage, protect, and gain insights from their data more efficiently.