Sr. Cloud Infrastructure Engineer
Serve Robotics$150,000 - $200,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, TechnologyIndustries
Requirements
- Proven experience as an SRE, DevOps Engineer, or similar role
- Strong programming skills in languages like Python or Go
- Deep expertise in containerization technologies such as Docker and Kubernetes
- Experience with cloud infrastructure and tools like Terraform and/or Pulumi
- Familiarity with monitoring and alerting tools like Prometheus, Grafana, or Datadog
- Solid understanding of networking, security, and Linux systems administration
- Experience designing, scaling, and maintaining distributed systems (backend platforms, APIs, or front-end infrastructure)
- Proficiency in implementing observability frameworks (metrics, logging, tracing) and aligning reliability goals with developer velocity
- Hands-on experience managing incidents, running on-call operations, and producing actionable post-mortems
- Ability to mentor engineers and influence reliability practices across teams, especially for front-end infrastructure and performance
Responsibilities
- Design and maintain production infrastructure on cloud platforms like AWS, GCP, or Azure
- Monitor and respond to system alerts and incidents, ensuring high availability and a secure environment for users' code using Grafana, Prometheus
- Collaborate with developers to ensure new features and services are designed with scalability and reliability in mind
- Troubleshoot and resolve complex issues related to infrastructure, networking, and the sandbox environment
- Participate in an on-call rotation to support production systems
- Define and track SLIs/SLOs, manage error budgets, and proactively monitor distributed systems with logging and tracing
- Automate deployments, scaling, provisioning, and recovery tasks to reduce toil and build self-healing systems
- Lead incident response, conduct root-cause analysis, and facilitate blameless post-mortems to drive continual improvement
- Collaborate cross-functionally with product, engineering, and developer relations to ensure reliable releases and an outstanding developer experience
- Plan for capacity growth, forecast system usage, and contribute to safe release and change management processes
- Mentor and support front-end developers in building reliable distributed front-end systems (CDNs, caching, client-side observability)
Skills
AWS
GCP
Azure
Grafana
Prometheus
Monitoring
Incident Response
SLIs
SLOs
Error Budgets
Automation
Scaling
Deployments
Root Cause Analysis
Distributed Systems
Rundoo
Web-based platform for retail operations management
About Rundoo
Rundoo offers a web-based platform that helps retail businesses, especially paint stores, manage operations and connect with customers. Its main product is an integrated point-of-sale (POS) system that includes a mobile app for customers, allowing for quick access to information and facilitating faster payments. Rundoo differentiates itself by providing secure card storage and an easy-to-use interface for new employees, along with a search engine for effective record-keeping. The company's goal is to enhance customer experiences and improve business operations to drive sales growth.
None, CaliforniaHeadquarters
2021Year Founded
$10.7MTotal Funding
SERIES_ACompany Stage
Consumer Software, Enterprise Software, CybersecurityIndustries
11-50Employees
Benefits
health, dental, & vision insurance
Lunch provided daily
401k
Gym membership
Commuter benefits
Company Libro subscription
Unlimited PTO
Dog-friendly office
Risks
Increased competition from established POS providers like Square and Shopify.
Potential data privacy concerns with mobile apps as consumers become more cautious.
Economic downturns could reduce retail spending on new technologies like Rundoo.
Differentiation
Rundoo offers a mobile app transforming the shopping experience with instant information access.
The platform provides secure card storage without needing PCI compliance, enhancing security.
Rundoo's search engine enables excellent record-keeping, fostering customer loyalty.
Upsides
AI-driven inventory management can optimize stock levels, reducing waste for retail stores.
Contactless payment solutions are expected to grow by 20% annually, enhancing payment features.
Omnichannel retailing supports Rundoo's integrated platform for seamless online and offline experiences.
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