Site reliability engineer at Writer

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Proven expertise in Site Reliability Engineering with a minimum of 7 years of hands-on experience
Deep understanding of system architecture and infrastructure design to ensure high availability and performance
Bachelor’s degree in Computer Science, Engineering, or a related technical field
Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
Experience with cloud platforms like AWS, Azure, or GCP, and their respective services for scalable and resilient systems
Expertise in containerization technologies (e.g., Docker, Kubernetes) and orchestration tools
Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
Ability to lead and mentor junior engineers in best practices for reliability and system optimization
Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders
Proactive approach to identifying and mitigating potential system failures and performance bottlenecks
Preferred skills & experience
Software engineering expertise
Terraform
Python
Kubernetes
Scala
AWS/GCP

Responsibilities

Lead the design, implementation, and maintenance of WRITER, Inc.’s cloud infrastructure to ensure high availability and performance
Design and implement scalable cloud automation to support seamless deployment for our largest enterprise customers
Automate infrastructure provisioning and management using Terraform & Python
Collaborate with development teams to optimize cloud resources and enhance system reliability
Develop and maintain monitoring and alerting systems to proactively identify and resolve issues affecting the reliability of our writing solutions
Conduct post-mortem analyses of system failures to identify root causes and implement preventive measures
Optimize and scale our cloud infrastructure to support growing user demand and ensure cost efficiency
Ensure the security and compliance of our systems, adhering to industry standards and regulations
Provide mentorship and technical guidance to junior engineers, fostering a culture of reliability and continuous improvement
Stay current with emerging technologies and industry trends to continuously improve our site reliability practices

Skills

Key technologies and capabilities for this role

TerraformPythonJavaGoSRECloud InfrastructureInfrastructure as CodeMonitoringAlertingHigh AvailabilityScalabilityAutomation

Questions & Answers

Common questions about this position

What benefits are offered for full-time US employees?

Benefits include generous PTO plus company holidays, medical, dental, and vision coverage for you and your family, paid parental leave for all parents (12 weeks), and fertility and family planning support.

Is this a remote or hybrid role?

This is a hybrid position.

What are the key required skills for this SRE role?

Required skills include proven expertise in Site Reliability Engineering with 7+ years experience, strong proficiency in Python, Java, Go, experience with cloud platforms like AWS, Azure, or GCP, expertise in Docker and Kubernetes, and knowledge of monitoring tools like Prometheus, Grafana, ELK Stack.

What is the salary range for this position?

This information is not specified in the job description.

What experience makes a strong candidate for this role?

A strong candidate has 7+ years in SRE, expertise in cloud infrastructure, programming in Python/Java/Go, Kubernetes, and Terraform, plus preferred skills in software engineering, Scala, and AWS/GCP; a Bachelor's in Computer Science or related field is required.

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$317.1MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees