Site reliability engineer at Writer

New York, New York, United States

Writer Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Proven expertise in Site Reliability Engineering with a minimum of 7 years of hands-on experience
  • Deep understanding of system architecture and infrastructure design to ensure high availability and performance
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field
  • Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
  • Experience with cloud platforms like AWS, Azure, or GCP, and their respective services for scalable and resilient systems
  • Expertise in containerization technologies (e.g., Docker, Kubernetes) and orchestration tools
  • Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
  • Ability to lead and mentor junior engineers in best practices for reliability and system optimization
  • Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders
  • Proactive approach to identifying and mitigating potential system failures and performance bottlenecks
  • Preferred skills & experience
  • Software engineering expertise
  • Terraform
  • Python
  • Kubernetes
  • Scala
  • AWS/GCP

Responsibilities

  • Lead the design, implementation, and maintenance of WRITER, Inc.’s cloud infrastructure to ensure high availability and performance
  • Design and implement scalable cloud automation to support seamless deployment for our largest enterprise customers
  • Automate infrastructure provisioning and management using Terraform & Python
  • Collaborate with development teams to optimize cloud resources and enhance system reliability
  • Develop and maintain monitoring and alerting systems to proactively identify and resolve issues affecting the reliability of our writing solutions
  • Conduct post-mortem analyses of system failures to identify root causes and implement preventive measures
  • Optimize and scale our cloud infrastructure to support growing user demand and ensure cost efficiency
  • Ensure the security and compliance of our systems, adhering to industry standards and regulations
  • Provide mentorship and technical guidance to junior engineers, fostering a culture of reliability and continuous improvement
  • Stay current with emerging technologies and industry trends to continuously improve our site reliability practices

Skills

Terraform
Python
Java
Go
SRE
Cloud Infrastructure
Infrastructure as Code
Monitoring
Alerting
High Availability
Scalability
Automation

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$317.1MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Generous Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Paid Parental Leave
Fertility Treatment Support
Family Planning Benefits
Health Savings Account/Flexible Spending Account
Home Office Stipend
Phone/Internet Stipend
Wellness Program
Company Equity
Stock Options
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition from Logic, offering similar AI integration services.
Google's Gemini AI integration in Workspace could overshadow Writer's offerings.
High investor expectations may strain Writer's resources and focus.

Differentiation

Writer's Palmyra Creative model addresses the 'sameness problem' in AI-generated content.
Writer offers a secure, enterprise-grade platform with self-hosted LLMs for client control.
Writer integrates AI with brand-specific knowledge, enhancing business process customization.

Upsides

Writer raised $200M in Series C funding, boosting its enterprise AI leadership.
Growing demand for AI-driven content personalization aligns with Writer's offerings.
Writer's orchestrator agents enhance AI integration, appealing to enterprise clients.

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