Site Reliability Engineer

Ashburn, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Information Technology, Government ContractingIndustries

Requirements

Candidates must possess U.S. citizenship and current CBP Public Trust or Active Top Secret clearance with a completed Background Investigation within the past three years. A Bachelor’s degree in a related field and at least 5 years of HR compliance experience are required, along with preferred certifications and bilingual skills.

Responsibilities

The Site Reliability Engineer will monitor multiple applications 24x7x365, respond to alerts and potential issues, leverage automated and manual performance monitoring tools, track incident records, collaborate with various teams, provide outstanding support for customer-facing applications, report events and performance statistics, proactively identify system disruptions, ensure Service Level Agreements (SLAs) are met, notify departments of performance issues, support maintenance and scheduled outages, review and update tickets, understand applications and their interdependencies, incorporate monitoring of new applications, perform application triage during incidents, perform mitigation services, monitor scheduled change activity, provide application verification support, conduct Root Cause Analysis (RCA), provide updated reports for presentations, and deliver daily executive reports detailing the health of the Passenger Services Program Directorate’s (PSPD) environment.

Skills

Site Reliability Engineering

Application Monitoring

Incident Response

Performance Monitoring Tools

Customer Service

Communication Skills

Dev Technology Group

IT services for government applications and systems

About Dev Technology Group

Dev Technology Group provides information technology services focused on creating applications and systems that support various U.S. government departments, including Homeland Security, State, and Defense. Their services include full stack application development, biometrics and identity management, cloud optimization, IT modernization, and data management. The company operates with a commitment to high standards, as evidenced by their CMMI-DEV Level 3 assessment and multiple ISO certifications. What sets Dev Technology apart from competitors is their emphasis on collaboration and partnership with clients, as well as their recognition as a top workplace. The goal of Dev Technology is to deliver IT solutions that meet the critical needs of government agencies while fostering a supportive and respectful work environment.

Reston, VirginiaHeadquarters

1998Year Founded

VENTURE_UNKNOWNCompany Stage

Government & Public Sector, Enterprise Software, CybersecurityIndustries

51-200Employees