Technical Operations Engineer, Core

Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Blockchain, Web3, Cloud InfrastructureIndustries

Requirements

Candidates should have a minimum of 5 years in Technical Operations, Site Reliability Engineering (SRE), or related roles, with proven Linux/Unix system administration and advanced troubleshooting capabilities. Deep experience managing complex Web3 infrastructures, including RPC services, validator setups, and node operations, is essential. Proficiency in interpreting blockchain logs, JSON-RPC responses, and debugging Web3 protocol issues is required, along with solid hands-on experience with configuration management and infrastructure automation tools like Helm, Terraform, Ansible, and Consul. Expertise in containerization (Docker, Kubernetes) and managing/scaling cloud services is necessary, as is competency in scripting/programming languages such as Python, Go, or JavaScript. Advanced proficiency in monitoring and analytics platforms like Grafana and DataDog, a strong track record in defining and maintaining SLAs/SLOs, and experience with incident response tooling and processes (e.g., PagerDuty) are also required. Willingness to travel occasionally (less than 10 days per year) and exceptional interpersonal and communication skills are expected.

Responsibilities

The Technical Operations Engineer will lead the deployment, optimization, and operational management of new blockchain networks, conducting testing, benchmarking, and continuous improvement for chain reliability and performance. They will address high-impact Web3 incidents through troubleshooting, log analysis, JSON-RPC response debugging, and coordination with blockchain foundations and partners. Responsibilities include developing and maintaining comprehensive monitoring and alerting solutions, defining and enforcing service-level objectives (SLOs) and agreements (SLAs), and implementing automation solutions for deployments and infrastructure optimization. The role involves collaborating with support, infrastructure, and development teams, sharing operational knowledge, and participating in a rotating 24/7 on-call schedule to address critical system incidents and ensure continuous service delivery.

Skills

Blockchain

Web3

Infrastructure

Monitoring

Alerting

Grafana

DataDog

Troubleshooting

JSON-RPC

Incident Management

SLO

SLA

QuickNode

Tools and services for Web3 developers

About QuickNode

QuickNode provides tools and services for developers creating Web3 applications in the blockchain space. Its main offerings include elastic APIs, analytics, and a knowledge base that help developers efficiently access blockchain data. QuickNode's services support various applications, such as decentralized finance (DeFi) apps, non-fungible token (NFT) DApps, and digital wallets, and are designed to handle high volumes of API requests with quick response times. This company stands out from competitors by simplifying access to blockchain data, including balances and transfer history, and by offering IPFS storage solutions. QuickNode's goal is to empower developers with a comprehensive toolkit that enhances their ability to build and innovate in the blockchain ecosystem.

Miami, FloridaHeadquarters

2017Year Founded

$99.1MTotal Funding

SERIES_BCompany Stage

Crypto & Web3Industries

51-200Employees

Benefits

Remote Work Options

Performance Bonus

Flexible Work Hours

Risks

Increased competition from providers like Alchemy and Infura threatens QuickNode's market position.

Rapid technological advancements could render QuickNode's offerings obsolete without innovation.

Regulatory scrutiny on blockchain operations may pose compliance challenges for QuickNode.

Differentiation

QuickNode offers elastic APIs with faster response times than competitors.

The company provides comprehensive tools for DeFi, NFT DApps, and digital wallets.

QuickNode's IPFS storage and QuickAlerts tool enhance data management and on-chain notifications.

Upsides

Increased adoption of Layer 2 solutions boosts demand for QuickNode's RaaS offerings.

QuickNode's expansion of supported networks attracts a wider range of developers.

The rise of serverless computing aligns with QuickNode Functions, enhancing infrastructure flexibility.

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