Shipping & Outbound Logistics Manager

Employment Type: Full-time Location Type: Remote Workplace: Remote Language: English Department: [Not Specified] Published: 2025-06-23

Position Overview

We are looking for a Shipping & Outbound Logistics Manager to oversee all aspects of outbound logistics and ensure the efficient, cost-effective, and timely delivery of goods to customers, distributors, or retail partners. The ideal candidate has experience in coordinating domestic and international shipments, managing third-party carriers, optimizing freight costs, and ensuring compliance with shipping regulations. The ideal candidate must have experience with QuickBooks.

Key Responsibilities

• Manage all outbound logistics and shipping operations, including order fulfillment, packaging, labeling, and dispatch.
• Coordinate with carriers (FedEx, UPS, DHL, freight forwarders, etc.) to schedule pickups and deliveries.
• Track shipments and resolve delivery issues or delays with both carriers and customers.
• Optimize shipping processes for cost savings, delivery speed, and accuracy.
• Ensure proper documentation for domestic and international shipments (e.g., bills of lading, customs forms, commercial invoices).
• Work closely with warehouse, sales, and customer service teams to prioritize urgent orders and meet delivery deadlines.
• Monitor shipping KPIs such as on-time delivery rates, freight costs, damage rates, and returns.
• Ensure compliance with national and international shipping laws and customs regulations.
• Manage relationships with logistics partners, negotiate rates, and evaluate performance.
• Oversee inventory movement and coordinate with inventory control staff to ensure accurate outbound tracking.

Requirements

• 3+ years of experience in shipping/logistics management, preferably in a fast-paced distribution or e-commerce environment.
• Strong understanding of freight and shipping methods (LTL, FTL, air, sea, courier).
• Experience using QuickBooks.
• Familiarity with ERP, WMS, or shipping software (e.g., ShipStation, NetSuite, SAP, or similar).
• Excellent organizational and leadership skills.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple shipments and logistics partners simultaneously.
• Knowledge of customs procedures and international shipping requirements is a plus.

Benefits

• Purely work-from-home.
• Night Shift (EST).
• Weekly pay.

Application Instructions

[Not Specified]