[Remote] Program Manager, Fulfillment & Logistics at Quince

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, BiotechnologyIndustries

Requirements

5–7 years in logistics, supply chain, fulfillment, or implementations
Hands-on experience with launching facilities AND onboarding logistics providers
Proven success managing multiple concurrent projects
Strong stakeholder management and vendor coordination skills
Ability to travel to new site/provider locations as needed
Comfortable in high-growth / startup or fast-scaling environments

Responsibilities

Lead the end-to-end launch of new fulfillment centers and supply chain partners (partner/site readiness, systems integration, process testing, operational handoff)
Coordinate onboarding
Develop detailed project plans with timelines, milestones, dependencies, and risks
Act as the main point of contact between internal stakeholders (ops, tech, supply chain, carrier management) and external partners
Drive operational readiness: capacity planning, staffing coordination, SOP development, and carrier integration
Track and report progress to leadership, escalating risks/blockers early
Ensure smooth handoff to steady-state operations once launches/providers are live
Build playbooks and repeatable frameworks for faster future launches

Skills

Key technologies and capabilities for this role

Program ManagementFulfillmentLogisticsSupply ChainStakeholder AlignmentSystems IntegrationOnboardingProject Management

Questions & Answers

Common questions about this position

What experience is required for the Program Manager role?

The role requires hands-on experience standing up new facilities and onboarding logistics providers, along with the ability to bring order to complexity in fast-moving, high-growth environments.

What are the main responsibilities of this position?

Responsibilities include leading end-to-end launches of new fulfillment centers and supply chain partners, coordinating onboarding, and developing detailed project plans.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of team will I be working with at Quince?

You'll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike, etc., in a fast-moving, high-growth environment.

Quince

Direct-to-consumer e-commerce for fashion and home essentials

About Quince

Quince offers high-quality fashion and lifestyle products through its online retail platform. The company sources its products directly from manufacturers worldwide, which allows it to provide premium items at lower prices compared to traditional retail stores. Quince's product range includes clothing like dresses and blouses, as well as home essentials such as bed sheets. This direct-to-consumer model appeals to a diverse customer base, from those seeking stylish clothing to those in need of quality home goods. Quince differentiates itself from competitors by eliminating middlemen, ensuring affordability without compromising on quality. The company's goal is to make luxury accessible to everyone while fostering a community of satisfied customers who share their experiences on social media.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$74.9MTotal Funding

SERIES_BCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Performance Bonus

Flexible Work Hours

Remote Work Options

Risks

Increased competition from brands like Italic and Everlane may dilute Quince's market share.

Challenges in maintaining product quality as Quince scales could impact customer satisfaction.

Geopolitical tensions may disrupt Quince's global sourcing and manufacturing partnerships.

Differentiation

Quince's M2C model cuts out middlemen, offering luxury at lower prices.

The company partners with over 50 top manufacturers globally for diverse product offerings.

Quince's focus on sustainability and ethical sourcing appeals to eco-conscious consumers.

Upsides

Quince's strong social media presence boosts brand visibility and customer engagement.

The global e-commerce market expansion offers Quince opportunities to reach new customers.

Rising demand for sustainable fashion aligns with Quince's responsible sourcing practices.

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