Shift Supervisor Trainee at CVS Health

Hammond, Indiana, United States

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Not SpecifiedCompensation

Entry Level & New Grad, InternshipExperience Level

Part TimeJob Type

UnknownVisa

Retail, HealthcareIndustries

Requirements

Deductive reasoning ability
Analytical skills
Computer skills
Advanced communication skills
Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts
Ability to work overtime as needed
High School diploma or equivalent (preferred but not required)
Experience in retail (preferred)

Responsibilities

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing, and following up on all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems, and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Complete basic operations and management skills training
Learn key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture

Skills

Key technologies and capabilities for this role

Customer ServiceTeam SupervisionStore OperationsManagement TrainingEmployee DirectionCommunication

Questions & Answers

Common questions about this position

What is the pay range for the Shift Supervisor Trainee position?

The typical pay range for this role is $16.00 - $26.00 per hour, and the actual base salary offer will depend on factors including experience, education, and geography.

Is the Shift Supervisor Trainee role remote or on-site?

This information is not specified in the job description.

What skills are required for the Shift Supervisor Trainee role?

Required skills include deductive reasoning ability, analytical skills, computer skills, and advanced communication skills.

What is the work schedule like for this position?

The role requires the ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, and to work overtime as needed. It is a part-time position with anticipated weekly hours of 20.

What career growth opportunities are available in this role?

This is an entry-level, short-term training role that prepares employees for promotion to higher-level supervisory positions like Operations Supervisor or Shift Supervisor upon successful completion.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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