Shift Supervisor Trainee at CVS Health

Fountain Inn, South Carolina, United States

CVS Health Logo
Not SpecifiedCompensation
Entry Level & New Grad, InternshipExperience Level
Part TimeJob Type
UnknownVisa
Retail, HealthcareIndustries

Requirements

  • Deductive reasoning ability
  • Analytical skills
  • Computer skills
  • Advanced communication skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts
  • Ability to work overtime as needed
  • High School diploma or equivalent (preferred but not required)
  • Experience in retail (preferred)

Responsibilities

  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality

Skills

Key technologies and capabilities for this role

Customer ServiceTeam SupervisionStore OperationsManagement TrainingEmployee DirectionCommunication

Questions & Answers

Common questions about this position

What is the pay range for the Shift Supervisor Trainee position?

The typical pay range for this role is $16.00 - $23.00 per hour, with the actual offer depending on factors like experience, education, and geography.

Is this a full-time or part-time position?

This is a part-time position with anticipated weekly hours of 20.

What skills are required for the Shift Supervisor Trainee role?

Required skills include deductive reasoning ability, analytical skills, computer skills, advanced communication skills, and the ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

What is the company culture like at CVS Health?

CVS Health emphasizes a customer service culture focused on building loyalty through exceptional service, with purpose-driven colleagues who care for people in a connected, convenient, and compassionate way, all done with heart.

What makes a strong candidate for the Shift Supervisor Trainee role?

Strong candidates have retail experience, a high school diploma or equivalent, and can demonstrate the required skills like analytical thinking, communication, and flexibility with scheduling.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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