Customer Service and Rebate Processing Supervisor
Research InnovationsSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
Candidates should possess deductive reasoning ability, analytical skills, and computer skills, along with advanced communication skills. They must be able to work a flexible schedule, including early mornings, overnight shifts, and weekends, and be willing to work overtime as needed. A high school diploma or equivalent is preferred but not required.
Responsibilities
The Shift Supervisor Trainee will work effectively with store management and crews, supervise the store’s crew by assigning, directing, and following up on all activities, and communicate information both to and from store management and crews. They will assist customers with their questions, problems, and complaints, promote CVS customer service culture, and handle customer relations issues in accordance with company policy. Additionally, the trainee will ensure the completion of all opening and closing procedures when there is no manager onsite, leading the store staff and driving store execution and performance while building consumer loyalty through a focus on excellent customer service.
Skills
Communication
Customer Service
Analytical Skills
Computer Skills
Supervisory Skills
Deductive Reasoning
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Key Metrics
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees