d) im Außendienst, Region Norddeutschland at Thermo Fisher Scientific

Karlsruhe, Baden-Wurttemberg, Germany

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Biotechnology, Pharmaceuticals, Scientific InstrumentsIndustries

Requirements

Berufsausbildung als Mechatroniker/in oder Energieelektroniker/in bzw. Techniker/in oder vergleichbar
Eine Ausbildung als Elektrofachkraft ist Voraussetzung
Berufserfahrung und Kenntnisse im Bereich Messgeräte und/oder Messtechnik Rheometrie und Extrusionstechnik wünschenswert
Führerschein Klasse B
Interesse und Freude an direktem Kundenkontakt
Gute Englischkenntnisse in Wort und Schrift
Teamfähigkeit
Home Office im Gebiet bevorzugt Großraum Hannover/Niedersachsen

Responsibilities

Servicetätigkeiten im Außendienst; Besuch von Kunden in Deutschland, sowie gelegentliche globale Einsätze und Durchführung von Inbetriebnahmen, Wartungen, Kalibrierungen und Reparaturen von Viskosimetern und Rheometern sowie zu einem späteren Zeitpunkt Geräten der Produktlinie Process/Pharma (Extruder, Messkneter)
Dokumentation von Servicearbeiten im CRM System in Zusammenarbeit mit dem Serviceinnendienst
Selbständige Planung und Disposition der Einsätze und Gebietsmanagement in Abstimmung mit dem Teamleiter Service DACHD
Durchführung von Serviceschulungen bei Kunden vor Ort
Enge Zusammenarbeit mit den gebietszuständigen Vertriebs Kollegen zur kontinuierlichen Verbesserung der Kundenzufriedenheit
Teilnahme an regelmäßigen Telefonkonferenzen zur Abstimmung von regionalen und überregionalen Sales- und Servicetätigkeiten in Deutschland und Zentraleuropa
Regelmäßige Teilnahme an Serviceweiterbildungen und Unterweisungen in neue Produkte und Zubehör

Skills

Key technologies and capabilities for this role

Field ServiceEquipment MaintenanceLab Equipment RepairTroubleshootingCalibrationTemperature Control SystemsScientific Instruments

Questions & Answers

Common questions about this position

What is the salary for this Service Technician position?

This information is not specified in the job description.

Is this a remote or home office position, and where is it located?

This is a field service role (Außendienst) in Northern Germany (Region Norddeutschland), working from home office with customer visits in Germany and occasional global assignments.

What key skills or experiences are required for this role?

The role requires performing service activities like commissioning, maintenance, calibrations, and repairs on viscometers, rheometers, and later Process/Pharma equipment; documentation in CRM systems; independent planning and territory management; conducting customer training; and close collaboration with sales colleagues.

What is the company culture like at Thermo Fisher Scientific?

The company emphasizes performance, quality, and innovation, with a team that motivates employees to high performance as part of a successful global organization investing heavily in R&D.

What makes a strong candidate for this Service Technician role?

Strong candidates will have technical expertise in servicing viscometers, rheometers, and process equipment, the ability to work independently in field service and territory management, customer training skills, and experience collaborating with sales teams.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

Land your dream remote job 3x faster with AI

Try Jobo Free