[Remote] Services and Support Executive - EMEA (Fixed Term) at NVIDIA

United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Artificial Intelligence, High Performance ComputingIndustries

Requirements

Experience in renewals and/or sales operations, preferably with hardware and software offerings
5+ years of experience
Bachelor's degree in a related discipline or equivalent experience
Strong Salesforce.com skills, preferably with Lightning. CPQ experience is helpful
Highly motivated individual with the ability to influence and move opportunities to closure
Experience in a fast-paced, high-transaction sales environment
Affinity with IT, Enterprise Support, Customer Experience, Renewal Business
Familiarity with Nvidia technology ideally, but general computing/IT is ok
Proven track record to be self-directed and work with minimal direction

Responsibilities

Drive and grow the EMEA Enterprise renewals business, identify trends, report on progress or areas of improvement and implement
Educate our partners, assist customers and operations teams on our renewal processes and drive efficiency improvements where applicable
Point of contact & handling of blocking issues for field teams, customers and partners throughout the renewal process
Complex problem resolution for Enterprise product orders and customer experience across customers, partners & internal team members
Manage all renewal tasks in a region, from quoting to order submission
Participate in quarterly service business reviews and help to refine metrics and reporting
Maintain pipeline hygiene in Salesforce.com to improve reporting accuracy and data cleanliness

Skills

HPC

Datacenter

Enterprise Support

Renewals

Customer Experience

Problem Resolution

Business Reporting

NVIDIA

Designs GPUs and AI computing solutions

About NVIDIA

NVIDIA designs and manufactures graphics processing units (GPUs) and system on a chip units (SoCs) for various markets, including gaming, professional visualization, data centers, and automotive. Their products include GPUs tailored for gaming and professional use, as well as platforms for artificial intelligence (AI) and high-performance computing (HPC) that cater to developers, data scientists, and IT administrators. NVIDIA generates revenue through the sale of hardware, software solutions, and cloud-based services, such as NVIDIA CloudXR and NGC, which enhance experiences in AI, machine learning, and computer vision. What sets NVIDIA apart from competitors is its strong focus on research and development, allowing it to maintain a leadership position in a competitive market. The company's goal is to drive innovation and provide advanced solutions that meet the needs of a diverse clientele, including gamers, researchers, and enterprises.

Santa Clara, CaliforniaHeadquarters

1993Year Founded

$19.5MTotal Funding

IPOCompany Stage

Automotive & Transportation, Enterprise Software, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from AI startups like xAI could challenge NVIDIA's market position.

Serve Robotics' expansion may divert resources from NVIDIA's core GPU and AI businesses.

Integration of VinBrain may pose challenges and distract from NVIDIA's primary operations.

Differentiation

NVIDIA leads in AI and HPC solutions with cutting-edge GPU technology.

The company excels in diverse markets, including gaming, data centers, and autonomous vehicles.

NVIDIA's cloud services, like CloudXR, offer scalable solutions for AI and machine learning.

Upsides

Acquisition of VinBrain enhances NVIDIA's AI capabilities in the healthcare sector.

Investment in Nebius Group boosts NVIDIA's AI infrastructure and cloud platform offerings.

Serve Robotics' expansion, backed by NVIDIA, highlights growth in autonomous delivery services.

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