Service Technician at Roofstock

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property ManagementIndustries

Requirements

High School diploma or GED equivalency required. Associates degree from a technical college preferred
Valid driver's license & reliable transportation
Two or more years of direct building maintenance experience strongly desired
Tools (hammer, screwdrivers, channel locks, multimeter, allen wrenches, pliers, knife, flashlight)
Excellent communication skills, both written and verbal (written follow-up, ability to explain solutions to resident issues, etc.)
Ability to prioritize, multitask and efficiently manage one's schedule
Tech savvy with ability to learn and use systems for tracking, scheduling and communications
Ability to use mobile applications and other tools for a variety of tasks
Positive, can-do attitude with a commitment to excellence and achieving goals
Can work independently
Flexible schedule with ability to work evenings and weekends, if needed

Responsibilities

Complete thorough inspections of buildings, units and homes (including move-out, make ready, and onboarding inspections)
Perform routine and preventive maintenance on apartments and single family homes, including units, common areas and amenities
Ensures heating, ventilation and air conditioning (HVAC) systems are functioning as intended
Perform test for proper functionality and have general knowledge of HVAC components
Complete internally managed service requests
Prepare vacant units for new move-ins
Perform quality assurance inspections of work completed by outside vendors
Ensure proper removal and disposal of trash, if needed
Use a variety of hand and power tools
Respond to on-call and potentially after hours emergencies in a timely manner
Work in a safe manner and recognize unsafe situations. Take appropriate action to ensure safety of themselves and others in building
Serve as Mynd’s “on-the-ground” ambassador; post legal notices and inside maps across the property
Other duties as assigned

Skills

Key technologies and capabilities for this role

HVACBuilding InspectionsPreventive MaintenanceProperty MaintenanceQuality AssuranceVendor InspectionsService Requests

Questions & Answers

Common questions about this position

What qualifications are required for the Service Technician role?

A High School diploma or GED is required, with an Associates degree from a technical college preferred. Candidates need a valid driver's license, reliable transportation, two or more years of direct building maintenance experience strongly desired, personal tools like hammer and screwdrivers, excellent communication skills, and the ability to prioritize and multitask while being tech savvy.

What is the salary or compensation for this Service Technician position?

This information is not specified in the job description.

Is this Service Technician role remote or does it require on-site work?

The role requires on-site work at rental properties, including inspections, maintenance, and responding to emergencies, with responsibilities like servicing multiple properties and using hand tools.

What is the company culture like at Roofstock?

Roofstock has a collaborative, can-do culture with a talented team of 750+ Roofsters that fuels their growth.

What makes a strong candidate for the Service Technician position?

The ideal candidate is self-motivated, highly customer focused, technically skilled, fast moving, and technologically proficient, with experience in building maintenance and strong communication skills.

Roofstock

Online marketplace for single-family rentals

About Roofstock

Roofstock is an online marketplace that allows investors to purchase single-family rental homes that are already leased to tenants, enabling immediate passive income without the hassle of property management. The platform targets individual investors looking to diversify their portfolios with real estate, particularly those who prefer remote investing. Roofstock stands out by enhancing liquidity in the traditionally illiquid real estate market and offering a rigorous property certification process, including inspections and a money-back guarantee. The company's goal is to simplify real estate investing, making it accessible and straightforward for individual investors.

Oakland, CaliforniaHeadquarters

2015Year Founded

$361.4MTotal Funding

SERIES_ECompany Stage

Real EstateIndustries

201-500Employees