Service Segment Manager IV at Hewlett Packard Enterprise

Bucharest, Bucharest, Romania

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Advanced subject matter expertise to solve complex business issues
Ability to contribute to the development of new ideas and methods
Experience working on complex problems requiring in-depth evaluation of multiple factors
Capability to lead and/or provide expertise to functional project teams and participate in cross-functional initiatives
Experience acting as an expert providing direction, guidance to process improvements, and establishing policies
Frequent representation of the organization to external customers/clients
Significant independent judgment to determine best methods for accomplishing work and achieving objectives
Ability to provide mentoring and guidance to lower-level employees
In-depth understanding of customer business and complex requirements
Strong technical and business skills

Responsibilities

Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery, and sales readiness and associated processes
Represents services on product or solution core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral
Performs business analysis, identifies root cause, and develops recommendations/solutions to drive business improvements
Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth
Responsible for revenue and margin contribution for a set of (more than one) solutions or services
Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value
Utilizes technical and business skills to lead complex cross-functional activities that drive continuous growth of the services business
Provides mentoring and guidance

Skills

Service Lifecycle Management

Offer Management

Operational Execution

Cross-Functional Alignment

Revenue Growth

Portfolio Management

Product Governance

Tech Care

Multivendor Services

NSI Projects

Field Readiness

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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