Service Segment Manager at Hewlett Packard Enterprise

Sofia, Sofia-City, Bulgaria

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Typically 8+ years to establish proven track record in Service Business Management
Established management background of high level individual contributors (leading teams)
Typically first level and advanced level university degree
High market knowledge with broad knowledge of competitive market dynamics, business models, business strategies and processes
Demonstrated knowledge of core (inferred from truncated description)

Responsibilities

Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level, including development, implementation and governance of product service or solution portfolio lifecycle management
Drive revenue growth programs through appropriate routes to market and achieve revenue, profit and/or TCE goals for the segment/entity
Apply advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies
Manage exempt individual contributors and/or supervisors; recruit and support development of direct staff members (typically 8-15 direct reports)
Provide guidance on process improvements and recommend changes in alignment with business tactics and strategy
Plan, manage and monitor operational/tactical activities of staff, which may involve strategic issues
Responsible for the overall business success of a set of services, solutions, or a sub-set of the portfolio, product family, or functional segment
Establish strategies and business plans to support business goals and initiatives by driving profitable growth and TCE
Manage and monitor performance of product and service business metrics (e.g., attach, penetration, revenue, TCE); deliver recovery or action plans for exception issues
Identify and drive process improvements for services route to market, delivery, business operations, and individual and team productivity
Create and foster mutually beneficial relationships with Product Business Groups, Alliance partners, Services functional and support teams, Regional Business Development Manager, Sales, Solution Partners Organization, and delivery functions
Serve as focal point for functional team issues and resolution
Assign responsibilities, provide direction, leadership, and coaching; remove barriers to enable direct reports to execute roles and achieve objectives
Create a working environment conducive to individual growth, high performance, challenging and rewarding; achieve diversity and other HR goals

Skills

Portfolio Management

Lifecycle Management

Revenue Growth

People Management

Strategic Planning

Process Improvement

Staff Development

Business Strategy

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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