Service Management Practitioner at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, ConsultingIndustries

Requirements

Minimum 7.5 years of experience in Service Management Framework Design and Implementation
15 years full-time education
Proficiency in Service Management Framework Design and Implementation (Must Have skill)
Experience with Infrastructure Service Management (Good to Have skill)
Strong understanding of project management methodologies and frameworks
Ability to analyze and improve service delivery processes
Excellent communication and interpersonal skills to engage with stakeholders effectively

Responsibilities

Support the delivery of programs, projects, or managed services
Coordinate projects through contract management and shared service coordination
Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Act as a Subject Matter Expert (SME)
Collaborate and manage the team to perform
Be responsible for team decisions
Engage with multiple teams and contribute to key decisions
Provide solutions to problems for immediate team and across multiple teams
Facilitate training sessions to enhance team capabilities and knowledge sharing
Monitor project progress and implement corrective actions as necessary

Skills

Service Management Framework Design

Service Management Framework Implementation

Infrastructure Service Management

Contract Management

Stakeholder Management

Project Coordination

ITIL

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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