Service Inside Sales at Danaher Corporation

Mumbai, Maharashtra, India

Danaher Corporation Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Diagnostics, BiotechnologyIndustries

Requirements

  • 3+ years of experience, preferably in customer facing role
  • Graduate / Post Graduate degree or equivalent
  • Prior experience in sales & marketing or customer facing roles
  • Strong communication, interpersonal skills, listening, and business acumen skills. Team Player
  • Strong PC skills, Microsoft Office skills - specifically Microsoft Excel and PowerPoint
  • Self-starter that can work independently and act with a focus on continuous improvement
  • Results oriented - able to clearly separate effort from results. Must possess the ability to quickly gather data, identify trends/issues, and clearly communicate next steps and aggressively follow-up to ensure that opportunities are closed

Responsibilities

  • One point contact for any service contract related queries/issues. Understand the customer requirements & aid customers with any service commercial requests or queries
  • Primary ownership of all service contracts & related processes – Quoting, Negotiating, Processing all contract related POs. Ensuring contracts are reviewed, renewed & uploaded in the system on time
  • Collaborate with internal stakeholders to create business proposals & negotiate service deals with key accounts
  • Identify revenue opportunities & drive service product penetration in these accounts through customer focused approach
  • Collaborate with internal stakeholders to ideate & devise service business strategies. Identify growth opportunities & drive initiatives to convert opportunities to revenue streams
  • Identify key service commercial KPIs, measure & track the same. Highlight challenges & drive DBS initiatives, if needed, to identify potential solutions
  • Measure & Track key service marketing KPIs & report the same in periodic reviews

Skills

Service Sales
Contract Management
Quoting
Negotiating
Customer Service
Stakeholder Management
Sales Processes

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters
1969Year Founded
IPOCompany Stage
Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries
10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.
Potential regulatory challenges in the EU for water quality sector.
Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.
The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.
Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.
Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.
Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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