Virtual Professional Support Operator
Advance Auto PartsFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The pay rate is £12.60 per hour.
This is an on-site role located in Tipton, with shift work including late and weekend requirements.
You'll need to be naturally friendly, enthusiastic about learning new skills across departments, and focused on delivering great customer service while working as a team.
The culture emphasizes teamwork to maximize sales and deliver great customer service, with pride in welcoming stores, excellent service, and inclusion through Asda Allies networks that celebrate differences.
Benefits include 15% colleague discount on shopping from day 1, company pension, wellbeing support like 24/7 virtual GP and EAP, excellent parental leave policies, colleague recognition, and various special offers.
Automates customer service with AI chatbots
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.