Service Colleague at Ada

Halesowen, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Naturally friendly and enthusiastic approach to learning new skills across different departments
Willingness to work late shifts, nights, and weekends
Flexible with work patterns to fit operational needs
Passion for providing excellent customer service and helping customers find what they need

Responsibilities

Work across multiple departments, including checkouts, preparing pizzas, picking for home deliveries, and replenishing shelves
Serve customers and provide a great shopping experience
Collaborate with the team to maximise sales and ensure efficient store operations
Deliver a great online shopping experience

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesCashierStock ReplenishmentOrder PickingTeamworkNight Shifts

Questions & Answers

Common questions about this position

What is the pay rate for the Service Colleague position?

The pay rate is £15.14 per hour.

Is this a remote or office-based role, and what are the shift requirements?

This is an in-store retail role based in Halesowen requiring late and weekend working, with flexible shift patterns including nights across a 24/7 operation and 24 hours per week.

What skills or qualities are needed for this Service Colleague role?

You'll need to be naturally friendly, enthusiastic about learning new skills across departments, team-oriented, and focused on delivering great customer service.

What is the company culture like at Asda for this role?

The culture emphasizes teamwork to maximize sales and deliver great customer service, with a focus on welcoming stores, pride in products, and inclusion through Asda Allies networks.

What benefits are offered to Service Colleagues?

Benefits include 15% colleague discount on shopping from day 1, discounted services like mobile and pharmacy, Stream flexible pay access, company pension, wellbeing support with 24/7 GP and EAP, excellent parental leave, recognition programs, and special offers.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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