Service Colleague at Ada

Livingston, Scotland, United Kingdom

Ada Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Naturally friendly and enthusiastic approach to learning new skills across different departments
  • Ability to work flexibly, including late shifts and weekends
  • Willingness to work part-time (30 hours per week) on fixed-term contract with afternoon shifts
  • Team-oriented mindset to deliver great results and maximize sales
  • Passion for providing excellent customer service and a great shopping experience

Responsibilities

  • Serve customers at checkouts
  • Prepare pizzas and other food items
  • Pick items for home deliveries
  • Replenish products on shelves
  • Work across multiple departments to ensure efficient store operations
  • Collaborate with team to prioritize customers, deliver excellent service, and support online shopping experience

Skills

Customer Service
Checkout Operation
Food Preparation
Order Picking
Stock Replenishment
Teamwork

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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