Service Colleague at Ada

Hayes, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Naturally friendly and enthusiastic approach to learning new skills across different departments
Willingness to work late shifts and weekends (flexible shift patterns required, including afternoons)
Ability to work part-time (15 hours per week) on a fixed-term contract
Team-oriented mindset to deliver great results and maximize sales
Passion for providing excellent customer service and a great shopping experience

Responsibilities

Work across multiple departments, including checkouts, preparing pizzas, picking for home deliveries, and replenishing shelves
Serve customers and provide assistance to help them find what they need
Ensure efficient running of stores and contribute to welcoming stores with 'extra special' products
Work as a team to maximize sales and deliver a great online shopping experience
Adapt to a variety of shift patterns in a 24/7 operation

Skills

Key technologies and capabilities for this role

Customer ServiceRetail OperationsCheckoutStock ReplenishmentTeamworkSalesHome Delivery Picking

Questions & Answers

Common questions about this position

What is the pay rate for the Service Colleague position?

The pay rate is £13.82 per hour.

Is this a remote position, or where is it located?

This is an in-person retail role located in Hayes.

What skills or qualities are needed for this role?

You'll need to be naturally friendly, enthusiastic about learning new skills across departments, and focused on delivering great customer service while working as a team.

What is the work environment and team culture like?

The role involves working as a team across multiple departments to ensure efficient store operations, maximize sales, and provide excellent customer service with a focus on welcoming stores and pride in 'extra special' products.

What are the main benefits offered?

Benefits include 15% colleague discount on shopping from day 1, discounted Asda services, flexible pay access via Stream, company pension, wellbeing support like 24/7 virtual GP, excellent parental leave policies, and special offers.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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