Senior Vendor Management Professional

Employment Type: Full-time

Position Overview

Become a part of our caring community and help us put health first. The Senior Vendor Management Professional serves as a liaison between vendors and the organization. This role involves moderately complex to complex issues requiring in-depth evaluation of variable factors for analysis of situations or data.

Responsibilities

• Reviews and negotiates terms of vendor contracts and communicates with vendors regarding day-to-day matters.
• Oversees ad hoc contracting/re-contracting campaigns for new or expanded services.
• Builds and maintains positive relationships with vendors and monitors vendor performance.
• Researches invoice and contractual issues and resolves discrepancies.
• Makes decisions on moderately complex to complex issues regarding the technical approach for project components, performing work without direction.
• Exercises considerable latitude in determining objectives and approaches to assignments.
• Monitors performance against key performance indicators (KPIs) and ensures compliance with contractual commitments and requirements.
• Partners with health plan leadership to improve KPI performance and ensure contractual compliance.
• Participates in operating meetings for key provider relationships to facilitate strategic initiatives and improved performance.
• Works collaboratively with the Chief Operating Officer, Provider Services Director, health plan finance, and clinical and quality teams to achieve strategic goals and priorities.

Required Qualifications

• Bachelor's degree or equivalent experience of 6 years in the industry.
• 6+ years of progressive operational experience.
• 6 years of experience managing/negotiating multiple vendor contract relationships.
• Leadership experience over a large metric-intensive operational unit.
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.
• Strong verbal and written communication skills, including presenting to senior leaders.
• Strong facilitation skills.
• Must be available to travel to the Market office for meetings as needed for the business.

Preferred Qualifications

• Master's degree.
• Certification with Six Sigma and/or the Project Management Institute.
• Prior experience in a healthcare or insurance setting.
• Knowledge of Medicaid.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees can work effectively, the self-provided internet service must meet the following criteria:

• A minimum download speed of 25 Mbps and an upload speed of 10 Mbps is required.
• Wireless, wired cable, or DSL connection is required.
• Satellite, cellular, and microwave connections can be used only if approved by leadership.

Employees who live and work from Home in California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work must be performed from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Social Security Number Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue.